Senior Service Delivery Manager

2 months ago


Oxford Oxfordshire, United Kingdom The Recruitment Group Full time

Our wonderful client, a successful, innovative and growing business in Oxford, are looking to add a Service Delivery Manager to their team.
This role will be focussed on managing relationships with your Buyers to maximise customer success.
The ideal candidate with have a minimum of 3 years' experience in a B2B Customer Success/ Service Delivery environment.
25 days holiday + bank holidays
- Performance related bonus
- Flexible working (Hybrid)
- Social Events
- Free parking
- Create and manage the budget for your client's buyer accounts
- Deliver performance reports to sector managers to ensure standards are withheld
- Facilitate training to ensure the Buyers have excellent knowledge of the systems and processes
Travel to clients will be required 1-2 times per month so a drivinglicense is essential.
It is also important that you will display experience in managing information within a service environment and have demonstrated the ability to manage customer relationships.
If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.



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