Customer Service Administrator

4 weeks ago


Exeter Devon, United Kingdom Euro London Appointments Full time

Location: Exeter - Hybrid Working
We are seeking a dedicated and detail-oriented French-speaking Customer Service Administrator to join our client’s team in Exeter on a permanent basis. This role offers a hybrid working arrangement, providing you the flexibility to balance office and remote work seamlessly.
Communicate and Resolve Customer Complaints: Handle customer complaints with empathy and efficiency, ensuring swift resolution and customer satisfaction.
Native Level Fluency in French: Excellent verbal and written communication skills in French are essential for effective customer interaction.
Proven Experience in B2B Customer Service: Demonstrated experience in a B2B customer service environment, showcasing your ability to navigate complex customer needs.
Sales Administration/Logistics Experience Preferred: Prior experience in sales administration or logistics will be advantageous, demonstrating your familiarity with relevant processes.
SAP/ERP Systems Experience Preferred: Knowledge or experience with SAP/ERP systems is desirable, enhancing your ability to efficiently manage customer orders and data.



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