Head of People Analytics and Optimisation

2 weeks ago

West Bromwich West Midlands, United Kingdom Sandwell and West Birmingham NHS Trust Full time

We are seeking a dynamic and experienced individual to join our team as the Head of People Analytics and Optimisation . This is an exciting opportunity to play a key role in shaping the future of our organisation.

Business intelligence and optimisation are crucial change aspects because they provide the data and insights necessary to make informed decisions. They allow organisations to understand their current state, identify areas for improvement, and measure the impact of changes.

In the context of this role, People Analytics and Optimisation are particularly important. They enable the organisation to understand its workforce better, identify trends and patterns, and make evidence-based decisions about recruitment, retention, and development. This, in turn, helps to ensure that the organisation has the right people, with the right skills, in the right places, at the right time - which is essential for delivering high-quality services and achieving strategic objectives.

Main duties of the job

Key responsibilities include:

  • Leading the People Intelligence Team to support the operational needs of the Trust with high-quality, timely information.
  • Overseeing a range of systems including Electronic Staff Record (ESR), Access databases, Allocate Roster Software, TRAC Recruitment System, and other intelligence systems.
  • Leading Systems Implementation projects to completion and transfer to BAU.
  • Developing key stakeholder relationships and creating awareness of the workforce intelligence agenda.
  • Contributing to the development and implementation of the People and OD Strategy.
  • Devising and implementing a robust and deliverable workforce planning cycle to meet with integrated financial planning and ICS timelines.

About us

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately 600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises.As a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this understanding.The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

We have three newly emerging strategic objectives:

  • Our People - to cultivate and sustain happy, productive and engaged staff
  • Our Patients - to be good or outstanding in everything we do
  • Our Population - to work seamlessly with our partners to improve live

Job description

Job responsibilities

See the attached Job Description and Person Specification for the full duties and requirements of the role.

Person Specification

Experience

Essential


  • Experience managing people systems: Employee Records and electronic roster suites.
  • Recent experience of undertaking workforce planning preferably in an NHS organisation
  • Career based use or exposure to local Databases (e.g. Microsoft Access)
  • Evidenced implementation of new processes, systems, or functionality across an organisation.
  • Record of service delivery and innovation in a complex, customer centred and/or system/information environment.
  • Experience at management level, taking responsibility for meeting a wide range of service and business performance targets.
  • Experience of setting and delivering of KPIs and SLAs to meet organisational need.
  • Proven experience delivering and implementing system change raising performance.
  • Experience of implementing improvement, monitoring change, and assisting staff in changing their working practice

Desirable


  • Experience managing functionality in ESR and/or Health Roster.
  • Implementation of new systems in a Healthcare Setting
  • Experience of delivering HR system services in a large organisation
  • Change/Process Management experience within a Systems setting

Qualifications

Essential


  • Educated to master's degree or equivalent knowledge and experience.
  • Formal training in Workforce Planning or equivalent career experience.
  • Formal qualification or relevant experience in data manipulation or analysis tools (e.g. Excel, BI)

Knowledge

Essential


  • Ability to develop effective working relationships with stakeholders at all levels.
  • Excellent communication skills, both written and verbal and ability to understand complex issues.
  • Excellent organisational skills and the ability to prioritise and work using own initiative.
  • Attention to detail and accuracy.
  • Ability to use own initiative and judgement in dealing with complex problems and providing effective solutions.
  • Ability to work to deadlines and respond to changing and competing service priorities, managing time effectively.
  • Excellent IT skills, including Microsoft (Excel, Access, and Word) and ability to use other systems, as required.

Personal Qualities

Essential


  • Ability to work effectively within a team environment.
  • Strong leadership skills
  • Able to use initiative and think creatively
  • Able to problem solve
  • Able to show empathy
  • Strong persuasive/influencing skills
  • Able to use research skills
  • Able to exercise project management skills
  • Able to work autonomously as a subject matter expert
  • Ability to build and maintain strong working relationships and work collaboratively with a range of internal and external stakeholders
  • High level of tact and diplomacy skills

Management Skills

Essential


  • Able to take responsibility for full range of management activities, e.g. recruitment, staff development and training, appraisal, performance management, discipline.
  • Able to develop business plans for area of responsibility.
  • Able to manage a budget within strict financial controls
  • Able to manage multiple projects simultaneously, prioritising appropriately.
  • Able to develop long term strategic workforce plans to support organisational objectives and savings targets.
  • Able to effectively monitor, evaluate and report on delivery of workforce plans/projects.

Written Skills

Essential


  • Able to prepare and analyse highly complex reports for a range of purposes, e.g. business cases, proposals, committee reports etc.
  • Able to research and write complex documents/briefings, considering best practice, organisational culture and national guidance.
  • Able to develop Audits and reports on outcomes.
  • Able to design and deliver training programmes.
  • Able to analyse and present highly complex information and data

Communication Skills

Essential


  • Able to communicate highly complex sensitive or contentious information at all levels throughout the organisation with the ability to persuade, negotiate, motivate or reassure as necessary, where opinion may be hostile, antagonistic and/or emotive.
  • Able to confidently articulate complex arguments to achieve agreement or cooperation for a course of action.
  • Demonstrate a high level of communication skills in the following areas: Coaching skills Mediation skills Negotiation/consultation skills Presentation skills to large audiences Training skills.
  • Able to demonstrate well developed interpersonal skills.
  • Ability to use tact and diplomacy in promoting ideas and changes including, where necessary, difficult to explain, multi-stranded technical issues.

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust-Hybrid Working

West Bromwich

B71 4HJ

Any attachments will be accessible after you click to apply.

381-CO-6147294#J-18808-Ljbffr

  • Head of People Analytics and Optimisation

    1 month ago

    West Bromwich, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    See the attached Job Description and Person Specification for the full duties and requirements of the role.

  • Digital Analytics Manager

    7 days ago

    West Midlands (Region), United Kingdom Gleeson Recruitment Group Full time

    My client, a high-growth retail business based in the West Midlands, is looking to recruit a Digital Analytics Manager. This is a newly created role as part of ongoing digital expansion. The role will join the digital leadership team and will play a key role in managing their analytics programme and shaping the overall digital direction. The Digital...

  • Head of Buying

    4 weeks ago

    West Bromwich, United Kingdom Lean Engineering Recruitment Ltd Full time

    **Head of Buying** **Location**:West Bromwich **Salary**: Circa £70k My client is a local equipment supplier of temporary groundworks and are looking for a Head of Buying to join their team. **Head of Buying -** Job Role: - Business wide purchasing - Manage the current buying team - Purchasing and importing from Europe and Asia - Manage stock control...

  • Head of Patient Safety

    1 month ago

    West Bromwich, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    This is a really exciting opportunity for an experienced and enthusiastic leader to shape the implementation of the Patient Safety Incident Response Framework (PSIRF) across the SWBH footprint. We are looking to appoint a Head of Patient Safety who will also be the Trust Patient Safety Specialist. You will have a passion for supporting a wide range of staff...

  • Head of People

    1 month ago

    Co. West Midlands, United Kingdom Michael Page (UK) Full time

    About Our Client Our client is a well-known entity in the retail sector, boasting a sizeable number of employees across various locations. They pride themselves on their excellent customer service and are committed to maintaining a positive, inclusive working environment for all employees. Job Description Developing and implementing HR strategies that...

  • Head of Contact Centre

    4 weeks ago

    West Midlands, United Kingdom Cactus Search Full time

    Our client has an exciting opportunity to join there well-established business as a Head of Contact Centre. This role will support strategic direction of the business and key to enabling high performance achievement and growth opportunities within the market. This role will perform an integral part of the Senior Management Team. You will lead a large team...

  • People Experience Manager

    2 weeks ago

    leeds, west yorkshire, United Kingdom JR United Kingdom Remote Work Freelance Full time

    We are seeking a dynamic and experienced People Experience Manager to join a logistics business in Leeds. Reporting into the Head of People Experience, you will support the implementation of a new HRIS and the transition to a new People operating model, ensuring a seamless transition and providing necessary support to stakeholders across the...

  • Head of Change

    7 days ago

    West Midlands, United Kingdom Health and Safety Executive Full time

    **Details**: **Reference number**: - 294611**Salary**: - £67,697 - £74,315**Job grade**: - Grade 6- Band 1**Contract type**: - Permanent**Business area**: - HSE - Operational Services Division (OPS)**Type of role**: - Senior leadership**Working pattern**: - Flexible working, Full-time, Part-time, Compressed Hours**Number of jobs available**: -...

  • Head of Assets

    3 weeks ago

    Bromsgrove, West Midlands, United Kingdom Niyaa People Ltd Full time

    Niyaa People are looking for a Head of Assets and Development to join a West midlands based Social Housing provider.Do not wait to apply after reading this description a high application volume is expected for this opportunity.Head of Assets and Development £64,242 + 10% car allowance Worcestershire and WarwickshireWe are looking for someone who hasAn...

  • Head of Housing Management

    2 days ago

    West Bromwich, West Midlands, United Kingdom Venn Group Full time

    Head of Housing Management Do you have the following skills, experience and drive to succeed in this role Find out below. We are currently looking for a Head of Housing Management for a Local Authority in the West Midlands for the next 6 months. Please see below for further details: Details: Rate: £450-£500 Inside IR35 Duration: 6 months Hybrid...

  • Associate Director of People Services

    4 weeks ago

    West Bromwich, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    This fantastic opportunity has arisen following development of our new operating model for the People and Organisation Function. We are looking for an inspirational People leader to bring a fresh perspective and cutting edge thinking to support the delivery of our People Plan vision, the delivery of our new operating model for the People and OD Function and...

  • Head of Operations

    2 days ago

    Wolverhampton, West Midlands, United Kingdom Tyman UK & Ireland Full time

    Head of Operations Interested in this role You can find all the relevant information in the description below. Wolverhampton (i54 Business Park) We are currently seeking a Head of Operations to join Tyman and you will play a pivotal role in leading the Warehouse, Manufacturing and SIOP teams whilst ensuring best practice and operational excellence. What...

  • Head Of Operations

    1 month ago

    Wolverhampton, West Midlands, United Kingdom Reed Full time

    My client located in Wolverhampton is looking to recruit a Head of Operations to join their Team, you will play a pivotal role in leading the Warehouse, Manufacturing, and SIOP teams whilst ensuring best practice and operational excellence. Competitive salary, plus fantastic company benefits. What you'll be doing Provide strategic leadership...

  • Data & Analytics Governance and Management Manager

    15 hours ago

    West Midlands, United Kingdom Stanton House Full time

    One of our leading PLC clients is looking for a Data & Analytics Governance and Management Manager to lead a team of analysts and manage the data governance framework and processes to ensure best practice.Role: Data & Analytics Governance and Management ManagerSalary: £60k - £77k depending on experience Location: 2-3 days a week in a Midlands office Hiring...

  • Data & Analytics Governance and Management Manager

    2 days ago

    West Midlands, United Kingdom Stanton House Full time

    One of our leading PLC clients is looking for a Data & Analytics Governance and Management Manager to lead a team of analysts and manage the data governance framework and processes to ensure best practice.Role: Data & Analytics Governance and Management ManagerSalary: £60k - £77k depending on experience Location: 2-3 days a week in a Midlands office Hiring...

  • Data & Analytics Governance and Management Manager

    1 day ago

    West Midlands, United Kingdom Stanton House Full time

    One of our leading PLC clients is looking for a Data & Analytics Governance and Management Manager to lead a team of analysts and manage the data governance framework and processes to ensure best practice. Role: Data & Analytics Governance and Management Manager Salary: £60k - £77k depending on experience Location: 2-3 days a week in a Midlands office ...

  • Engineering and Analytics Manager

    4 weeks ago

    Co. West Midlands, United Kingdom Harnham Full time

    Analytics Engineering Manager Midlands, Remote - once a month on-site Looking to join a global leading company in entertainment production? With a range of products and services, they are using data to help them make their games even better by providing end-to-end analytics services and looking to onboard talented people to push the boundaries of...

  • Engineering and Analytics Manager

    4 weeks ago

    Co. West Midlands, United Kingdom Harnham Full time

    Analytics Engineering Manager Midlands, Remote - once a month on-site Looking to join a global leading company in entertainment production? With a range of products and services, they are using data to help them make their games even better by providing end-to-end analytics services and looking to onboard talented people to push the boundaries of...

  • Head of Operations

    17 hours ago

    Wolverhampton, West Midlands, United Kingdom Tyman UK & Ireland Full time

    Job Description Head of Operations Wolverhampton (i54 Business Park) We are currently seeking a Head of Operations to join Tyman and you will play a pivotal role in leading the Warehouse, Manufacturing and SIOP teams whilst ensuring best practice and operational excellence. What you'll be doing Provide strategic leadership to the operations teams. ...

  • Head of Facilities Management

    4 weeks ago

    West Midlands, United Kingdom Health and Safety Executive Full time

    **Details**: **Reference number**: - 268395**Salary**: - £53,360 - £59,625**Job grade**: - Grade 7- Band 2**Contract type**: - Permanent**Business area**: - HSE - Information Technology & Facilities Division (ITF)**Type of role**: - Digital - Information Technology**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of...