Senior Relationship Manager

2 weeks ago


Stirling, United Kingdom SS&C Financial Services International Limited Full time

Senior Relationship Manager page is loaded Senior Relationship Manager Apply locations Stirling, UK time type Full time posted on Posted 2 Days Ago job requisition id R18576

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Senior Relationship Managers utilise their strong relationship management skills to provide support for a key group of Partner’s business; via face to face meetings, telephone/ Zoom calls and email. Based in the Stirling & Essex offices, a key requirement of the role is to build and maintain excellent working relationships with Senior members of Partner Practices and members of SJPs Field Management Team (FMT) across a variety of locations; as determined on a needs basis.

The main purpose of the role is to work with SJPs FMT and key Senior Stakeholders within SJP Practices to ensure smooth running of the admin side of their business, preventing the need for escalation by engaging in regular dialogue with the right member of the Practice and knowing what business has been written/ at the admin stage. SRMs will hold regular governance calls with key Practice stakeholders and work with internal colleagues to ensure work completes as expected and within service timescales.

Any errors will be documented, raised on relevant databases and fed into the correct operational teams. SRMs will work closely with the Head of Quality to feed in systemic issues and create feedback loops back into the SJP Practices who raised them.

SRMs will plan ahead for governance meetings, utilising MI gathered on root cause, volumes and trends. The SRM will own and track through to completion, complex issues/non-standard enquiries flagged by Partners and FMT. The SRM will work closely with the SSM and CRM teams, take personal responsibility to see issues through to resolution, ensuring the appropriate outcome is reached for SJP, the client and Partner whilst maintaining ongoing and proactive communication with the Practice and internal stakeholders; using the trend analysis gained to educate the Partner to get it right first time.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.


Similar Jobs (6) Senior Relationship Manager locations Stirling, UK time type Full time posted on Posted 4 Days Ago Senior Relationship Manager locations Stirling, UK time type Full time posted on Posted 2 Days Ago About Us

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

#J-18808-Ljbffr
  • Senior Relationship Manager

    Found in: Talent UK C2 - 1 week ago


    Stirling, United Kingdom SS&C Technologies Holdings Full time

    Job Description The main purpose of the role is to work with SJPs FMT and key Senior Stakeholders within SJP Practices to ensure smooth running of the admin side of their business, preventing the need for escalation by engaging in regular dialogue with the right member of the Practice and knowing what business has been written/ at the admin stage.  SRMs...


  • Stirling, United Kingdom SS&C Financial Services International Limited Full time

    Senior Support Manager PA45272314 page is loaded Senior Support Manager PA45272314 Apply locations Stirling, UK Belfast - Beacon House time type Full time posted on Posted 6 Days Ago job requisition id R20270 SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune...

  • Senior Business Manager

    Found in: Talent UK C2 - 2 weeks ago


    Stirling, United Kingdom M&G Full time

    We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. ​ An exciting opportunity to join the Business Management team supporting the Prudential Assurance Company (PAC) and M&G Life business. We are looking for someone who...


  • Stirling, United Kingdom JohnstonGreer Full time

    Telephone Account Manager £32,000 to £38,000 plus benefits and bonus IFA Account Manager required by this specialist firm that operates within the pension and investment sector. Following continued growth they are expanding their distribution team and require an office-based sales professional to cultivate an existing paneland proactively generate new...

  • Senior Swimming Teacher

    Found in: Talent UK C2 - 7 days ago


    Stirling, United Kingdom Stepping Stones Full time

    Senior Swimming Teacher - StirlingStepping Stones is one of the premier private learn-to-swim providers in Scotland, renowned for our high-quality, low-ratio swimming lessons for children. We are seeking a dedicated Senior Swimming Teacher to join our team, someone who can lead by example and ensure the seamless delivery of our swim program. This role is...

  • Duty Manager

    6 days ago


    Stirling, United Kingdom Focus Hotels Management Limited Full time

    We are currently seeking to recruit an experienced and organised Duty Manager to join our team to manage the day-to-day operational running of the property, taking full responsibility for all operational departments. Who are we Hotel Colessio managed by the Focus Hotels Management Group is a 39-bedroom boutique hotel situated in a beautiful Victorian...

  • SCAPP Development Manager

    Found in: beBee S GB - 2 weeks ago


    Stirling, United Kingdom University of Stirling Full time

    The Post Following the growing and ongoing success of SCAPP (Scotland’s Community of Access and Participation Practitioners), an exciting opportunity has arisen for a Development Manager to lead and manage SCAPP through the next stage of its development. Since its inception, SCAPP has continued to grow its networking and events activities, encouraging and...

  • SCAPP Development Manager

    Found in: beBee jobs GB - 2 weeks ago


    Stirling, Stirling, United Kingdom University of Stirling Full time

    The PostFollowing the growing and ongoing success of SCAPP (Scotland's Community of Access and Participation Practitioners), an exciting opportunity has arisen for a Development Manager to lead and manage SCAPP through the next stage of its development. Since its inception, SCAPP has continued to grow its networking and events activities, encouraging and...

  • SCAPP Development Manager

    Found in: beBee jobs GB - 1 week ago


    Stirling, Stirling, United Kingdom University of Stirling Full time

    The PostFixed term for 12 monthsThe closing date for applications is midnight on Sunday 5th May 2024Interviews are expected to take place on Thursday 16th May 2024Following the growing and ongoing success of SCAPP (Scotland's Community of Access and Participation Practitioners), an exciting opportunity has arisen for a Development Manager to lead and manage...

  • SCAPP Development Manager

    Found in: beBee S GB - 1 week ago


    Stirling, United Kingdom University of Stirling Full time

    The Post Fixed term for 12 months The closing date for applications is midnight on Sunday 5th May 2024Interviews are expected to take place on Thursday 16th May 2024 Following the growing and ongoing success of SCAPP (Scotland’s Community of Access and Participation Practitioners), an exciting opportunity has arisen for a Development Manager to lead and...


  • Stirling, United Kingdom SS&C Financial Services International Limited Full time

    Senior Support Manager PA45272314 page is loaded Senior Support Manager PA45272314 Apply locations Stirling, UK Belfast - Beacon House time type Full time posted on Posted 6 Days Ago job requisition id R20270 SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune...

  • Senior Actuary

    7 days ago


    Stirling, United Kingdom M&G plc Full time

    At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve...

  • Client Support Advisor

    19 hours ago


    Stirling, United Kingdom Contract Scotland Full time

    Have you a passion for excellent customer service? Do you enjoy a variety of fast-paced work? As a Client Relationship Support Coordinator, you will work closely with Senior Managers to maintain and build upon existing client relationships and ensure an excellent service is delivered at all times. Standout Benefits: - Hybrid working model in place offering...


  • Stirling, United Kingdom Contract Scotland Full time

    **Location**: Stirling **Salary**: £23k - 25k per year + Unlimited Holidays **Benefits**: Unlimited Holidays **Reference**: J40544 **Contract Type**: Permanent **Working Hours**: Full-time **Created**: 6th January 2023 **Closing**: 3rd February 2023 Have you a passion for excellent customer service? Do you enjoy a variety of fast-paced work? As a...

  • Finance Manager

    6 days ago


    Stirling, United Kingdom Dumfries & Galloway Mental Health Association Full time

    Dumfries and Galloway Mental Health Association (DGMHA) is a registered charity with a long history of providing care and support to people with mental health issues across our region. We are currently going through a period of transformational change and growth. This role is responsible for the financial management, business and statutory reporting for...


  • Stirling, United Kingdom Energy Jobline CVL Full time

    Senior Mechanical Estimator Due to continued growth one of our clients based in the central belt is looking for an experienced Senior Mechanical Estimator. With a strong order book ahead, we are looking for someone who can hit the ground running and come join our client’s team on a full-time, permanent basis. This would ideally suit someone who has...

  • Treasury Manager

    5 days ago


    Stirling, United Kingdom Dickson O'Brien Associates Full time

    Our client is looking to recruit a Treasury Manager Main responsibilities of the role: Forecasting FX requirements on a quarterly basis in accordance with Group Policy. Managing the FX hedge program in accordance with Group FX policy Ensuring compliance with Group FX policy and reviewing and updating as required Managing FX cash flows and balances on a...

  • IFRS 17 - Senior Accounting Manager

    Found in: beBee S GB - 2 weeks ago


    Stirling, United Kingdom M&G plc Full time

    At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve...


  • Stirling, United Kingdom Escape Recruitment Services Full time

    Escape Recruitment Services Commercial Division are currently recruiting for a leading Manufacturing company based in the Stirling area. They have an exceptional opportunity for an experienced Customer Account Lead to join them on a permanent basis. Based within the Customer Service team, you will be responsible for account managing your own client...


  • Stirling, United Kingdom KBM RESOURCING LTD Full time

    We are looking for an Assistant Finance Manager to join a long-term client at their Stirling offices. The client specialise in supply, installation and maintenance of electrical equipment in hazardous and industrial areas. Based across the UK they are involved in multiple sectors across the globe including oil& gas, marine, pharmaceutical and more. The...