Duty Manager
4 weeks ago
We are currently seeking to recruit an experienced and organised Duty Manager to join our team to manage the day-to-day operational running of the property, taking full responsibility for all operational departments.
Who are we
Hotel Colessio managed by the Focus Hotels Management Group is a 39-bedroom boutique hotel situated in a beautiful Victorian landmark which has been magnificently been transformed into a contemporary boutique hotel located within the idyllic Scottish town of Stirling with its unique character perfect for every kind of event, celebration or simply an escape from everyday life. We pride ourselves on delivering outstanding hospitality to all our guests, which has been reflected in the many awards the group has received.
Role Responsibilities
This is a hands-on role where a large proportion of the day will be spent walking the floor. You will manage the day-to-day operational running of the property, taking responsibility for all functional areas of the property ensuring our customers are receiving service that exceeds their expectations and that brand standards and processes are followed.
As a senior member of the team, you will be heavily involved in colleague development and playing an active part in the promotion of the hotel by ensuring standards are not only met but exceeded.
Key Requirements
The successful candidate will have operated at management level within or equivalent hotel previously, with a strong focus on Food & Beverage, who enjoys the managing of a thriving and busy business and developing ongoing client relationships.
Attention to detail
Flexibility - we are a 365 business
Exceptional customer service skills
Strong verbal communication skills
Strong organisational skills
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