Cloud Support Engineer
2 weeks ago
Cloud Support Engineer Up to £30,000
Do you have a passion for technology, a natural flair for customer service, and an innate curiosity for all things “geek”? At this fast-growing enterprise cloud provider, the Technical Support Team is at the heart of everything. From fully managed cloud environments to cutting-edge connectivity services, they empower businesses to thrive.
Now, they are on the hunt for an enthusiastic Cloud Support Engineer to join our dynamic support team
As a Cloud Helpdesk Engineer, you’ll be part of a tight-knit team, tackling a variety of challenges daily—no two days are ever the same. You’ll primarily focus on first/second-line customer service support, working with some of the latest technologies (think Microsoft Azure) and leading brands.
Dive into exciting projects across the business as you grow.
Mentorship and support from a leadership team committed to your success.
A chance to enhance your expertise in both infrastructure and commercial settings.
Providing high-level, customer-focused support via our service desk.
Problem-solving and configuring office hardware/software.
Monitoring systems to proactively prevent issues.
Working with Microsoft Azure and liaising with 3rd-party vendors.
Occasionally visiting data center locations and customer premises.
You’ll also be part of our on-call rota, ensuring our customers are supported around the clock.
Windows Server or Windows Desktop
Basic TCP/IP networking
Bonus points if you’re working toward Azure certifications
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Cloud Support Engineer
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