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Senior Technical Writer

2 months ago

Birmingham, United Kingdom DiverseJobsMatter Full time

Job Description

Senior Technical Writer – UK

About Us

Our entire digital outlook is built to fit how hospital staff, providers and patients live, work, and interact. Healthcare should be easier to access, easier to understand and easier to navigate. It should work smarter and be more intuitive. It should work for us instead of against us. Because, whether providing care or receiving it, people deserve a higher-level experience that fits and improves their everyday lives.

We have an exciting new opportunity for an experienced Senior Technical Writer to join our UK managed services team.

Role Responsibilities

  • Participates and interacts as a collaborative member in all project team meetings and suggests process improvements.
  • Facilitates documentation walkthrough meetings with project team members when needed.
  • Identify and engage subject matter experts and other resources as needed to develop proposal content and solutions.
  • Translate complex technical concepts into clear and concise documentation for a variety of audiences.
  • Maintain editorial standards by ensuring high-quality documentation is produced.
  • Work closely with the sales team and other stakeholders to understand client requirements and develop proposal strategies that align with those requirements.
  • Coordinate and lead proposal reviews with internal and external stakeholders.
  • Integrate graphics and illustrations to improve the quality and usability of the documentation.
  • Work collaboratively and effectively with others to promote innovative approaches and enhance productivity related to quality material development.
  • Write clear and concise documentation for different audiences, both technical and non-technical.
  • Continuously update and support internal knowledge base.

Who are we looking for?

  • Bachelor’s degree is preferred
  • You should have a similar level of experience in technical writing.
  • This role requires excellent written and verbal communication with high attention to detail.
  • Healthcare experience is a bonus but not required.
  • Advanced experience in a software development environment.

Working Arrangements

  • Standard work week or as defined by assignment requirements.
  • Up to 10% travel may be required.
  • Primarily works in standard office environment or remotely.
  • May require after-hours, on-call support and/or holidays.
  • On-call and after hours work during peak times including end of month/quarter/year; during this time PTO is limited to meet business needs.