CLIENT SUPPORT ADMINISTRATOR

2 weeks ago


Armagh Co Armagh, United Kingdom Bank of Ireland Full time

If you enjoy talking to people, working in a busy team environment and are passionate about progressing your career we will match your passion with career development and learning pathways and opportunities to attain professional qualifications. You can avail of our employee wellbeing programme, participate in colleague lead Inclusion and diversity networks and give back to your community by getting involved in our Begin Together programme.
Provide a professional, friendly and efficient service, both face to face and on the telephone. You will support customers by identifying and recommending appropriate service options with quality conversations and signpost to product offerings.
Focus on right first time, promoting the convenience of self service and digital options; Carry out activities accurately and efficiently e.g. cash management / service, in a manner that is fully compliant with policies and branch operating procedures.
Demonstrate a desire to achieve results whether it be generating revenue and operational efficiency, building your own skills & capability or achieving through continued studies.
Previous customer service experience demonstrating a high standard of service in every customer interaction.
Self-motivated and upbeat with the necessary aim to achieve agreed objectives and engage with career and personal development offerings to drive your career.
There's never been a more exciting time to work at Bank of Ireland - we are going through an extraordinary period of transformation and growth, adapting to what our customers need from us in a constantly evolving digital world.
This transformation builds on our long standing tradition of being the trusted bank of choice for many customers. Our branches, embedded in the local community, are complemented by our online, mobile and phone banking services. We want you to join our front line branch banking team.
The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 24 days annual leave and excellent pension contributions we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.
we have an employee assistance program along with other fantastic supports. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career
Manage Risk - Self
Agile - Self
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.
We offer reasonable accommodation at every stage of the application and interview process.


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