Inside Sales Executive

2 weeks ago


Birmingham, United Kingdom Quarsh | B Corp Certified Full time

Job Description

Role: Internal Sales Lead

Location: On-site - Hollywood, South Birmingham (with parking)

Salary: Circa £35,000 + commission

Be part of a company with a real commitment to environmental awareness .

We’re seeking an Internal Sales Lead for our client based in Birmingham

Join a family-run manufacturing firm with more than 75 years’ experience, spanning three generations

Our client's company was originally founded to reuse corrugated boxes after WW2 – staying focused on encouraging and providing greener alternatives, using renewable and sustainable sources, as well as recycled materials.

Key Responsibilities:

  • Oversee the complete customer journey
  • Plan, execute and analyse sales and marketing campaigns
  • Lead existing customer service team to aid in strengthening existing working practices
  • Support product enquiries
  • Develop best solutions for customers
  • Process orders
  • Manage customer accounts
  • Proactively contacting customers to further sell different products
  • Monitoring customer feedback
  • Examine feedback performance data to aid in departmental improvements
  • Liaise with the Purchasing, Design, Production and Warehouse departments to ensure excellent customer service

Skills and Qualifications:

  • Previous experience in customer service, internal sales or B2B marketing beneficial
  • Previous experience in technical sales
  • Self-motivated, confident in using own initiative
  • Able to motivate others – leadership skills
  • Strong organisational skills
  • Able to handle multiple tasks and adhere to deadlines
  • Strong communication skills
  • Problem solving skills
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