Director, Customer Account Manager

1 month ago

London, United Kingdom Reuben Sinclair Full time

About the integrated communications agency:
Our client are a highly respected and recognised agency, and after a number of exciting new business wins they are on the hunt for an experienced Social Account Director to join their social media arm.
If you're looking for an agency with ample progression opportunities, brilliant clients and a people-centric approach to culture, this role could be for you. This Account Director role will have a senior position within the business, where you'll develop your business acumen and client servicing skills, as well as play a significant role in the growth of the agency. You'll get to work on a brilliant portfolio of luxury brands delivering creative campaigns that are worth talking about.
About the Social Account Director role:
As a Social Account Director within the agency, you will lead on Social and Digital client accounts, taking full control of client relationships and overseeing delivery of client work within budget.
Reporting into the Digital Lead, you will support in defining and implementing strategies agreed with clients, ensuring objectives are met and clients are happy with the outcomes.
You will play a role in overall business development and play a key part in proactive and reactive lead generation, management and response development within the Digital division.
About you, as the Social Account Director:
Experienced in budgeting and commercials
Exceptional client management skills
Flexible weekly working: x3 office x2 remote
Your birthday off
Early finish Fridays
Days between Christmas and New Year office closed and team on reactive duty only (not taken from holiday allocation)
Money allocated to wellness monthly e.g. to spend on a massage, facial, fitness classes, health food subscriptions
Allowance towards monthly phone bill
Access to discounts on client products and services
We recognise the positive value of diversity, promote equality and challenge discrimination. We recognise the positive value of diversity, promote equality and challenge discrimination.

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