Retail Event Manager

2 weeks ago

London, United Kingdom Fanatics, Inc. Full time

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Job Description

We are looking for 2 Retail Events Managers to support through the busiest period in events' season. These roles are temporary starting from 28 May 2024 - 30 August 2024.

You will be responsible for supporting and executing the on-site retail offer at the Events such as; MLB, The Open, USA Basketball and the concerts at Wembley Stadium to name just few. In capacity of this role you will be responsible for driving sales, profit, growth, standards, and first-class customer service by inspiring and leading your teams.

Responsibilities:

  • Work with Partners' and Promoters counterparts to plan and deliver world-class on-site retail operations
  • Work with supporting contractors to deliver on budget, on time, every time
  • Provide best practice to ensure stockrooms and shops are managed efficiently
  • Drive KPI's including conversion and AOV
  • Maximise sales through effective management of your onsite teams
  • Deliver first class visual merchandising in your store and consistently do so during the events
  • Able to problem solve in a fast paced, high pressured environment
  • Oversee and manage the receipt of stock and reconcile post event
  • This is a hands-on role, and the manager will have the opportunity to oversee and participate to some of the physical build pre-and post-event.
  • The opportunity to get involved with major international events within Fanatics The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope /level of the role. You may also be required from time to time to work additional hours including but not limited to providing support around events and hot markets. This will involve weekend and late-night working.

Knowledge and Experience:

  • 3+ years of experience working with major sporting or music events retail programs
  • Understanding of the demands of live events
  • First Aid and forklift trained (desirable)
  • Full UK Drivers Licence
  • Confident, bold, humble well presented & puts the team first
  • Live and breathe the values and culture, but be able to grow and develop them
  • Merchandising and layout experience
  • Able to travel for prolonged periods, this of course includes weekends
  • Responsible for Retail execution for a number of retail units operating at the same time
  • Builds and sustains excellent relationships with external promoters, contractors, and internal stakeholders
  • Ability to follow processes and adapt where required

About Us

Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores.

As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

About the Team

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally - as well as its flagship site, .

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

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