Experienced Hotel Reservationist

4 weeks ago


London, United Kingdom Chotto Matte Full time €15 - €16

Restaurant Reservations
RESPONSIBLE TO: Sales & Events Manager & Regional General Manager
HOURLY PAY RATE: £15 - £16
WORKING HOURS: Full-time, 9am - 9pm availability, Mondays - Sundays
Chotto Matte Head Office - Baker Street, Marylebone London W1U

We are passionate about people and uncompromising on quality. Chotto Matte prides itself on service and a unique dining experience that continues to delight our customers.
Further openings planned include Doha, Riyadh, and Manchester, The brand’s journey is just getting started
Working closely with our UK Sales & Events manager and our onsite Reception teams, you will need to be proficient with 7 Rooms booking system (or equivalent) and be able to demonstrate relevant experience within the Hospitality Industry.
This position is a Full-time role and will based between our Head Office located in Baker Street and our 2 restaurant locations.
Please note that you will need to have weekend availability to work on weekends (you will not work every weekend) and be flexible in your shift patterns.

Handle incoming reservation enquiries via phone, email, and online platforms promptly and professionally.
Handle guest enquiries, feedback, and complaints with tact and diplomacy, striving to exceed guest expectations at every opportunity.


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