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IT Support and Service Desk Operator

3 months ago

Ealing Greater London, United Kingdom Revoco Full time

Service Desk Analyst (1st/2nd line) West London, On-Site
Salary - Competitive Salary plus bonus and bens

We are currently looking for a Service Desk Analyst to join a fantastic client of ours supporting over 2000 staff across head office, and remotely.

This position requires someone on site 5 days per week in West London.

Paying competitive salary plus bonus and benefits and NO on-call/out of hours.

Experience supporting a high volume of end users, in a fast-paced environment.
Can offer fantastic customer service and communication skills over the phone, in writing and face-to-face.
Proficiency in Microsoft Technology/Products, Windows 10 and Office 365, Active Directory and more.
Mac/iOS support a 'nice to have' but not essential.
Have a history with creating and managing tickets, ideally with ServiceNow.
Must have excellent interpersonal skills and both face to face and telephone manner.

A competitive salary, based on your experience.
A clear progression path, offering training in new technology along the way.
A generous benefits and bonus package.

Candidates must be able to commute to site 5 days per week.