Support Engineer

4 weeks ago


Aberdeen, United Kingdom Belcan Full time

OT Support Engineer
Belcan Workforce Solutions has a job opportunity for OT Support Engineer role withour client, a leading engineering company based in Aberdeen location.
Operational Technology Support Engineer will be primarily responsible for the provision of 2nd line technical support and low code solution support.
As an Operational Technology Support Engineer, you will play a crucial role in understanding, troubleshooting, and enhancing the performance of various platforms utilised within the operational environment.
You will be responsible for interacting with individuals who may have limited technical experience and understanding, providing them with the necessary support to effectively utilise these applications.
Provide technical support and assistance to end-users across UK-wide operational sites on OT applications, including MS Azure Applications, MS SQL, PowerBI and low code platforms.
Develop and maintain technical documentation, including user guides, FAQs, and troubleshooting manuals, to facilitate user understanding and self-help resources.
Work with operational teams proactively to facilitate upskilling and support citizen development capability.
Continuously monitor and evaluate the performance of operational technology applications, identifying areas for improvement and implementing appropriate enhancements.
Passion for technology and up-to-date with emerging trends and advancements in applicable technology platforms, sharing knowledge and insights with the team.
Serve as a liaison between end-users, technical development team and digital leadership team, communicating feedback, bug reports, and enhancement requests to facilitate the application development process.
Demonstrate passion for digital solutions and the benefits that they can bring.
Able to accurately record support procedures, troubleshooting steps, and maintain a knowledge base.
Mobile Applications (Low Code Platforms), MS SQL Database (On-Prem / Cloud-Based).
Proven experience in providing technical support and troubleshooting for operational technology applications.
A Degree or HND/HNC in Computer Science, Information Technology or relevant discipline or suitable equivalent experience.


  • IT Support Engineer

    4 weeks ago


    Aberdeen, United Kingdom In Technology Group Limited Full time

    **IT Support Engineer** **£20,000 - £27,000 (DOE)** **Aberdeen** My client has been in the Managed Service Provider game since 2009 and has since amassed a vast array of loyal clients. They credit their strong level of support and success to their technical team, with the priority being on bonding and training. They arecurrently recruiting for an IT...


  • Aberdeen, United Kingdom DOF Full time

    Are you our new Engineering Support Administrator?Are you a driven individual looking for a start in energy industry? Perhaps you have completed a Business degree or similar but didn’t get the chance to put your skills into action, or looking to get back to the professional world after career break? Look no further! Our company offers an exciting...

  • IT Support Engineer

    5 days ago


    Aberdeen, United Kingdom RECRUITMENTiQ Full time

    RECRUITMENTiQ is working in partnership with a Microsoft Gold Partner offering cloud and on-premise solutions to SMBs and SMEs across Scotland and beyond. The company was founded in 1976 and has been providing Managed IT services since that time. As part of our Service Desk Team, we are seeking an IT Support Engineer for a position handling 2nd-line and...

  • IT Support Engineer

    7 hours ago


    Aberdeen, United Kingdom Right People Full time

    My client, a well established organisation based in Aberdeen, are looking for an IT Support Engineer to join their team on a permanent basis.This role will see you working directly with the IT Manager, and will be an excellent opportunity to learn and develop yourself while settling into the role.You should be able to demonstrate a genuine enthusiasm for...

  • IT Support Engineer

    3 days ago


    Aberdeen, United Kingdom Right People Full time

    My client, a well established organisation based in Aberdeen, are looking for an IT Support Engineer to join their team on a permanent basis.This role will see you working directly with the IT Manager, and will be an excellent opportunity to learn and develop yourself while settling into the role.You should be able to demonstrate a genuine enthusiasm for...


  • Aberdeen, United Kingdom Bilfinger Full time

    Operational Technology Support Engineer  Location: Aberdeen  Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a...

  • IT Support Engineer

    16 hours ago


    Aberdeen, United Kingdom Knewin Full time

    Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and...

  • IT Support Engineer

    21 hours ago


    Aberdeen, United Kingdom Right People Full time

    My client, a well established organisation based in Aberdeen, are looking for an IT Support Engineer to join their team on a permanent basis.All potential applicants are encouraged to scroll through and read the complete job description before applying.This role will see you working directly with the IT Manager, and will be an excellent opportunity to learn...


  • Aberdeen, United Kingdom Sulzer Full time

    Services_EMEA-E314 Customer Support Engineer - Full Time - Aberdeen, United Kingdom Due to expansion within the Projects Team, Sulzer Aberdeen is currently seeking candidates for the role of Customer Support Engineer/Customer Focal Point. In this capacity, you will identify opportunities and effectively oversee the order book for designated clients,...


  • Aberdeen, United Kingdom Simpson Booth Limited Full time

    Position: Diving / Life Support Systems Design Engineer Location: Our Client is a global leader in the provision of cutting-edge subsea technology, rental equipment and products. Our Client is also a prominent manufacturer and supplier of deep-sea marine and commercial diving and life support equipment to the oil and gas and related industries globally. ...


  • Aberdeen, United Kingdom Simpson Booth Limited Full time

    Position: Diving / Life Support Systems Design Engineer Location: Our Client is a global leader in the provision of cutting-edge subsea technology, rental equipment and products. Our Client is also a prominent manufacturer and supplier of deep-sea marine and commercial diving and life support equipment to the oil and gas and related industries globally. ...


  • Aberdeen, United Kingdom Verelogic IT Recruitment Full time

    Job title: Customer Support Engineer Location: Aberdeen Salary: DOE Role purpose:We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services to the VIP users and other users located at all client locations in...


  • Aberdeen, United Kingdom Right People Full time

    Due to increased demand, we are working with various clients who are looking to hire desktop support engineers to join their busy teams on a permanent basis.These roles will primarily be Desktop support at second line level, however you will be exposed to a broad range of technology including Servers and Networking, so experience in these areas would be...


  • Aberdeen, United Kingdom Verelogic Full time

    Job title: Customer Support Engineer Location: Aberdeen Salary: DOE Role purpose: We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services to the VIP users and other users located at all client...


  • Aberdeen, United Kingdom Verelogic Full time

    Job title: Customer Support Engineer Location: Aberdeen Salary: DOE Role purpose: We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services to the VIP users and other users located at all client...


  • Aberdeen, United Kingdom Right People Full time

    Due to increased demand, we are working with various clients who are looking to hire desktop support engineers to join their busy teams on a permanent basis. Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. These roles will primarily be Desktop support at second line level, however...


  • Aberdeen, United Kingdom Right People Full time

    Due to increased demand, we are working with various clients who are looking to hire desktop support engineers to join their busy teams on a permanent basis.Please make an application promptly if you are a good match for this role due to high levels of interest.These roles will primarily be Desktop support at second line level, however you will be exposed to...


  • Aberdeen, United Kingdom Right People Full time

    Due to increased demand, we are working with various clients who are looking to hire desktop support engineers to join their busy teams on a permanent basis.Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.These roles will primarily be Desktop support at second line level, however you...


  • Aberdeen, United Kingdom Verelogic Full time

    Job title: Customer Support Engineer Location: Aberdeen Salary: DOE Role purpose: We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services to the VIP users and other users located at all client locations...


  • Aberdeen, United Kingdom James Fisher and Sons plc Full time

    Application Support Engineer Full-time, Permanent Aberdeen, with Hybrid Working The Application Support Engineer shall be responsible for assisting in the successful implementation and support of AIS digital twin applications with energy clients globally, as well as supporting our internal team across The Americas, Europe, Middle East, Africa and...