IT Support Engineer
1 month ago
This role will see you working directly with the IT Manager, and will be an excellent opportunity to learn and develop yourself while settling into the role.
You should be able to demonstrate a genuine enthusiasm for assisting clients with their IT needs and a strong commitment to adaptability and self-sufficiency.
Your qualifications and experience should include:
A customer-centric mindset and a proactive attitude
Readiness to provide initial support to customers and escalate issues as required
Confidence in managing customer inquiries and accurately documenting their requirements
Effective triage of ongoing issues and tasks
Excellent proficiency in both spoken and written English
Capability to work independently and collaboratively within a team
Possession of a valid driver’s license or the ability to commute effectively.
Willingness to travel locally and internationally when required.
Knowledge and technical expertise in Microsoft 365, Windows, Windows 11, Microsoft Office Applications, and Microsoft Active Directory.
This role would be a great opportunity for a candidate with at least one year of experience, who has a real hunger and desire to develop their career and get hands on in a fast paces environment.
Sound like the ideal role for you? Do not miss out - apply today
Job Types: Full-time, Permanent
Schedule:
* Day shift
* Monday to Friday
Work Location: In person
Reference ID: 5159
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