Consultancy Services Coordinator

4 weeks ago


Harrogate North Yorkshire, United Kingdom Reed Full time

We are currently supporting a company who are recruiting for a Client Coordinator who will assist in managing and coordinating the reactive repair requirements of their clients’ properties. They aim to support independent living for vulnerable adults. Job Type: Full-time
Harrogate Hours: Monday-Friday Salary: £22,000.To be the first point of contact for our clients, either via the Fix Flo Portal, phone, or email.
Liaise with contractors/suppliers and in-house handymen to ensure completion of all reported issues to a satisfactory and complaint standard.
Assist to manage awarded project works from instruction to practical completion.
Ensuring complaints are escalated to the appropriate manager.
Assist in the preparation of monthly reports and statistics in line with housing association and landlord requirements and senior management team.
Leadership qualities and experience.
Excellent customer service skills.
Experience in a busy helpdesk/call centre environment.
Be proficient in Microsoft Office (especially Excel and Outlook)
Knowledge of property services/facilities management preferred, but not essential.
Any trades experience a bonus.



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