Customer Service Administrator

2 weeks ago


United Kingdom Elevation Recruitment Group Full time

Customer Service Administrator, Permanent

Role: Customer Service Admin

Salary: £23,300

Hours: 8.30am - 5.30pm (Monday - Thursday) & 8:30 - 4:30 (Friday)

Elevation Recruitment Group’s Business Support division are excited to be recruiting the role of Customer Service Administrator, for a manufacturing company in Barnsley.

The role of Customer Services Administrator will include:

  • Responding to and managing customer contact regarding complaints, queries and products
  • Actively managing any issues and escalate immediately where necessary - managing customer expectations through clearly explaining the situation, next steps and potential outcomes
  • Ensuring all customer details and communication is correctly recorded and updated
  • Demonstrate effective relationship building with sub-contractors and site teams and throughout the company

The ideal Customer Service Administrator will have the following knowledge and experience:

  • Evidence of providing an exceptional customer service
  • An excellent and professional telephone manner, along with good written communication skills
  • Ability to resolve multiple issues and problem solve
  • You must be organised, and be able to manage your own workload

If you think this might be the role for you, please get in touch



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