Senior Client Servicing Administrator
2 weeks ago
Customer Service Administrator, Permanent Role: Customer Service Admin
30pm (Monday - Thursday) & 8:30 - 4:30 (Friday)
Elevation Recruitment Group’s Business Support division are excited to be recruiting the role of Customer Service Administrator, for a manufacturing company in Barnsley.
The role of Customer Services Administrator will include:
Responding to and managing customer contact regarding complaints, queries and products
Actively managing any issues and escalate immediately where necessary - managing customer expectations through clearly explaining the situation, next steps and potential outcomes
Demonstrate effective relationship building with sub-contractors and site teams and throughout the company
The ideal Customer Service Administrator will have the following knowledge and experience:
Evidence of providing an exceptional customer service
An excellent and professional telephone manner, along with good written communication skills
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