Service Desk Manager
2 weeks ago
White Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins.
The role will be very people-focused and you will act as the main conduit between the service desk and other service management process leads to ensure the service desk is kept aware of all updates to allow the service desk team to manage tickets and customer expectations accordingly.
At least 5 years experience managing a Service Desk in a large organisation.
Demonstrable experience in maturing a Service Desk function
Ability to analyse and manipulate raw data and turn it into meaningful reports (e.g. Excel, PowerPivot, PowerBI)
Knowledge and experience of the ITIL IT Service Management Framework
Experience in the management and configuration of Service Management Toolsets (ZenDesk)
Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001)
Experience in writing business proposals (e.g. justification for additional headcount).
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Service Desk Manager
2 weeks ago
Bath, Somerset, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service...
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Service Desk Manager
Found in: Jooble UK C2 - 2 weeks ago
Bath, Somerset, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service...
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Service Desk Manager
2 weeks ago
Bath, Somerset, United Kingdom White Horse Employment Full timeJob Description White Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other...
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Service Desk Manager
Found in: Appcast UK C2 - 7 days ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service management...
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Service Desk Manager
Found in: Appcast UK C C2 - 7 days ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service management...
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Service Desk Manager
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service management...
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Service Desk Manager
Found in: Talent UK 2A C2 - 2 weeks ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service management...
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Service Desk Team Lead
2 weeks ago
Bath, Somerset, United Kingdom Rotork Full timeThis is a key role as the acting lead for our global headquarters in the service desk to ensure service requests and incidents are dealt with swiftly and efficiently. With a global rollout of our new D365 system underway alongside a new DevOps model being introduced, it’s an exciting time to join Rotork. Reporting to the Service Delivery Manager, this...
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2nd Line Service Desk Engineer
2 weeks ago
Bath, Somerset, United Kingdom Moon Executive Search Full timeOpportunity for an experienced 2nd Line Service Desk Engineer for a leading Bristol based IT Managed Service Provider. Providing 2nd line support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. Must have strong customer service and relationship building skills, with at least 4 years IT...
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Service Desk Team Lead
Found in: Talent UK C2 - 7 days ago
Bath, United Kingdom Rotork Full timeJob DescriptionThis is a key role as the acting lead for our global headquarters in the service desk to ensure service requests and incidents are dealt with swiftly and efficiently. With a global rollout of our new D365 system underway alongside a new DevOps model being introduced, it’s an exciting time to join Rotork. Reporting to the Service Delivery...
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Service Desk Team Lead
Found in: Appcast Linkedin GBL C2 - 5 days ago
Bath, United Kingdom Rotork Full timeJob DescriptionThis is a key role as the acting lead for our global headquarters in the service desk to ensure service requests and incidents are dealt with swiftly and efficiently. With a global rollout of our new D365 system underway alongside a new DevOps model being introduced, it’s an exciting time to join Rotork.Reporting to the Service Delivery...
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Service Desk Team Lead
Found in: Talent UK 2A C2 - 5 days ago
Bath, United Kingdom Rotork Full timeJob DescriptionThis is a key role as the acting lead for our global headquarters in the service desk to ensure service requests and incidents are dealt with swiftly and efficiently. With a global rollout of our new D365 system underway alongside a new DevOps model being introduced, it’s an exciting time to join Rotork.Reporting to the Service Delivery...
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Service Desk Team Lead
Found in: Appcast UK C2 - 5 days ago
Bath, United Kingdom Rotork Full timeJob DescriptionThis is a key role as the acting lead for our global headquarters in the service desk to ensure service requests and incidents are dealt with swiftly and efficiently. With a global rollout of our new D365 system underway alongside a new DevOps model being introduced, it’s an exciting time to join Rotork.Reporting to the Service Delivery...
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Service Desk Team Lead
Found in: Appcast UK C C2 - 5 days ago
Bath, United Kingdom Rotork Full timeJob DescriptionThis is a key role as the acting lead for our global headquarters in the service desk to ensure service requests and incidents are dealt with swiftly and efficiently. With a global rollout of our new D365 system underway alongside a new DevOps model being introduced, it’s an exciting time to join Rotork.Reporting to the Service Delivery...
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Service Desk Team Lead
Found in: Whatjobs ES C2 - 3 days ago
Bath, United Kingdom Rotork Full timeJob DescriptionThis is a key role as the acting lead for our global headquarters in the service desk to ensure service requests and incidents are dealt with swiftly and efficiently. With a global rollout of our new D365 system underway alongside a new DevOps model being introduced, it’s an exciting time to join Rotork.Reporting to the Service Delivery...
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Service Desk Analyst
4 days ago
Weston-Super-Mare, Somerset, United Kingdom Randstad Tech IT Full timeService Desk Analyst Do you have the skills to fill this role Read the complete details below, and make your application today. Permanent Role Pay: £28,000 Location: Worle, Weston Super Mare A leading global client is seeking a Service Desk Analyst for a permanent position. You'll tackle 1st and 2nd line support issues while also managing...
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Desk Host
1 hour ago
Somerset, United Kingdom O.C.S. Full timeAbout The Role*** Working at Bristol International Airport, you will be working on rotating days and nights shift basis between Monday and Sunday. - Days 0500-1700 and Nights 1700-0500 front desk host,The Desk Host will efficiently run either the landside or airside desk and be the friendly first point of contact for all passengers requiring assistance as...
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Service Desk Analyst
5 days ago
Weston-Super-Mare, Somerset, United Kingdom Randstad Technologies Recruitment Full timeService Desk Analyst Permanent Role Pay: £28,000 Location: Worle, Weston Super Mare A leading global client is seeking a Service Desk Analyst for a permanent position. You'll tackle 1st and 2nd line support issues while also managing troubleshooting tasks The Following requirements for this role are: Good understanding of Microsoft Azure ITIL ...
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Desk Host
1 week ago
Somerset, United Kingdom O.C.S. Full timeAbout The Role*** We are currently recruiting for Desk Hosts to work within Bristol International Airport. - Working on a permanent basis between Monday and Sunday 5 shifts on, 3 shifts of which would be 3 early shifts, 5.00am - 2.00pm and 2 late shifts 2pm - 10pm.- You will need to be fully flexible for this position.- The role can be physically demanding...
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Service Desk Engineer
Found in: Talent UK 2 C2 - 1 week ago
Somerset, United Kingdom Global Technology Solutions Ltd Full timeWe have an exciting opportunity for a Service Desk Engineer to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: GBP30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 - 22:00...