Customer Training Support Advisor

3 weeks ago

Farnborough Hampshire, United Kingdom Kier Group Full time

We're looking for a Customer Service Advisor to join our PFI Contract Administration team based in Basingstoke.
 
Hours: Part time 20 hours a week – shifts between 8am – 6pm, Monday to Friday.
As a Customer Service Advisor, you'll be working within the PFI Contract Administration team, supporting them in delivering efficient and effective service coordination and administration.
Communicating with internal and external customers to record and distribute service requests via the Computer Assisted Facilitated Management (CAFM) system
Coordinating engineers and subcontractors, including scheduling, paperwork management, and compliance tracking
Producing and distributing reports to stakeholders and supporting the Contract Manager with administrative tasks
Managing Lifecycle and Variation Works, including quote handling and performance mitigation activities
 
This role of Customer Service Advisor is great for you if:
You have excellent verbal and written communication skills, with a professional telephone manner
You're confident using Microsoft Office, especially Excel and Outlook, and have strong data entry accuracy
A full driving licence is not required for this role.
 
So, even if you don't tick every box, please apply and we can have a chat.
 
Diversity and inclusion
Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. .
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.
 

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