Service Desk Support Agent

4 weeks ago


United Kingdom Project People Full time

Exciting new opportunity for IT Service Desk Agents based in Wakefield on a Temporary contract 6 / 12 months contract. The company are keen to drive the hiring within and are looking for candidates that would be potential and suitable permanent employees at the end of the contract.
As the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents.
Microsoft products, operating system, basic networking, PCs).
Monitors performance through statistical reporting and analysis.
Project People is acting as an Employment Business in relation to this vacancy.
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