1st Line Support
2 weeks ago
Job Title: 1st Line IT Support Apprentice
18 Month Apprenticeship with a view of a full-time permanent position upon completion
Hours: Monday - Friday 09:00am - 17:00pm
Training Provided :
Level 3 IT Support Pathway standard delivered via virtual learning platform sessions. IT Vendor training will also be provided.
Answering the phone and providing excellent customer service and care in a professional and effective manner
Providing remote support, advice and guidance to the customer
Software installation
PC builds, reconfiguration and re-builds including: account set-up, identifying and fixing issues
Application support in bespoke softwareQualifications and Key Skills:
Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable
Randstad CPE values diversity and promotes equality. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business #J-18808-Ljbffr
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