1st Line Support Technician

1 month ago

South Yorkshire, United Kingdom Elevation Recruitment Limited Full time

Here at Elevation Recruitment Group we are pleased to be working with one of our key clients in Sheffield as they look to recruit a 1st line Support Technician.

** Site based role Monday to Friday – license & own vehicle require as some potential travel **

My client is seeking a talented and motivated individual to join their team as a 1st Line Support Technician. In this role, you will be the first point of contact for end users, providing technical support and troubleshooting assistance for a wide range of IT issues. You will have the opportunity to work with cutting-edge technologies and gain valuable experience in a fast-paced environment

Key Duties & Responsibilities:

  • Respond to incoming support requests via phone, email, or ticketing system in a timely manner
  • Diagnose and resolve technical issues related to hardware, software, and network connectivity
  • Provide step-by-step guidance and instructions to clients for problem resolution
  • Escalate complex issues to the appropriate support teams when necessary
  • Document all support interactions and resolutions accurately in our ticketing system
  • Proactively identify trends or recurring issues and recommend solutions to prevent future occurrences
  • Assist with the setup and configuration of new hardware and software as needed

We are keen to speak with Tech savvy professionals who possess the following skills & experience:

  • Proven experience as a 1st Line Support Technician or similar customer focussed role
  • Strong technical knowledge of hardware, software, operating systems, and peripherals
  • Proficiency in PC builds, upgrades, and configurations
  • Familiarity with printer maintenance and troubleshooting
  • Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users
  • Ability to diagnose and resolve technical issues independently or with minimal supervision
  • Familiarity with ticketing systems and IT service management best practices
  • Relevant certifications, such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent, are a plus

If you are passionate about technology and enjoy helping others solve technical challenges, we want to hear from you


ADZN1_UKTJ

  • 1st Line Support Technician

    1 week ago

    South Yorkshire, United Kingdom Elevation Recruitment Limited Full time

    Here at Elevation Recruitment Group we are pleased to be working with one of our key clients in Sheffield as they look to recruit a 1st line Support Technician.** Site based role Monday to Friday – license & own vehicle require as some potential travel **My client is seeking a talented and motivated individual to join their team as a 1st Line Support...

  • 1st Line Support Technician

    1 week ago

    South Yorkshire, United Kingdom Elevation Recruitment Limited Full time

    Here at Elevation Recruitment Group we are pleased to be working with one of our key clients in Sheffield as they look to recruit a 1st line Support Technician. ** Site based role Monday to Friday – license & own vehicle require as some potential travel ** My client is seeking a talented and motivated individual to join their team as a 1st Line Support...

  • 1st Line Support Technician

    3 weeks ago

    South Yorkshire, United Kingdom Ancala Water Services Limited Full time

    1st Line Support Technician / IT Apprentice Location: Barnsley, South Yorkshire (S75 1JN)Salary: £7.71 per hourRole Type: 18-month Fixed Term Contract, 37 hours per week (including one college day per week)Benefits: 25 days annual leave plus bank holidays, paid birthday day off, Westfield health cashback plan, generous pension scheme, flexible working...

  • 1st Line IT Support Technician

    2 months ago

    North Yorkshire, United Kingdom Synergie Full time

    Job title: 1st Line IT Support Technician Contract type: full-time, permanent (40 hours per week) Hours: Monday to Friday **Salary**: is negotiable depending on the knowledge and experience to offer. Acorn by Synergie is currently searching for a 1st Line IT Support Technician to join a well-established business in North Yorkshire. Working with a variety of...

  • 1st Line Support Technician

    1 month ago

    Barnsley, South Yorkshire, United Kingdom Ancala Water Services (Defence) Limited Full time

    1st Line Support Technician / IT Apprentice Location: Barnsley, South Yorkshire (S75 1JN) Salary: £7.71 per hour Role Type: 18-month Fixed Term Contract, 37 hours per week (including one college day per week) Benefits: 25 days annual leave plus bank holidays, paid birthday day off, Westfield health cashback plan, generous pension scheme, flexible working...

  • 1st Line Support Technician

    3 weeks ago

    Barnsley, South Yorkshire, United Kingdom Ancala Water Services (Defence) Limited Full time €8

    Learn more about the general tasks related to this opportunity below, as well as required skills. 1st Line Support Technician / IT Apprentice Location: Barnsley, South Yorkshire (S75 1JN) Salary: £7.71 per hour Role Type: 18-month Fixed Term Contract, 37 hours per week (including one college day per week) Benefits: 25 days annual leave plus bank holidays,...

  • 1st Line Support Technician

    4 weeks ago

    Barnsley, South Yorkshire, United Kingdom Ancala Water Services (Defence) Limited Full time

    Learn more about the general tasks related to this opportunity below, as well as required skills.1st Line Support Technician / IT Apprentice Location: Barnsley, South Yorkshire (S75 1JN)Salary: £7.71 per hourRole Type: 18-month Fixed Term Contract, 37 hours per week (including one college day per week)Benefits: 25 days annual leave plus bank holidays, paid...

  • 1st/2nd Line Support Engineer

    2 weeks ago

    South Yorkshire, United Kingdom X4 Technology Full time

    New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Is this your next job Read the full description below to find out, and do not hesitate to make an application. Please note: The role will be hybrid and candidates must live within commutable distance to...

  • 1st/2nd Line Support Engineer

    2 weeks ago

    South Yorkshire, United Kingdom X4 Technology Full time

    New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Is this your next job Read the full description below to find out, and do not hesitate to make an application. Please note: The role will be hybrid and candidates must live within commutable distance to...

  • 1st/2nd Line Support Engineer

    3 weeks ago

    South Yorkshire, United Kingdom X4 Technology Full time

    New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect.Is this your next job Read the full description below to find out, and do not hesitate to make an application.Please note: The role will be hybrid and candidates must live within commutable distance to...

  • 1st/2nd Line Support Engineer

    2 weeks ago

    South Yorkshire, United Kingdom X4 Technology Full time

    New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect.Is this your next job Read the full description below to find out, and do not hesitate to make an application.Please note: The role will be hybrid and candidates must live within commutable distance to...

  • 1st/2nd Line Support Engineer

    3 weeks ago

    south yorkshire, United Kingdom X4 Technology Full time

    New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect.Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham1st/2nd Line Support Engineer ResponsibilitiesRespond to and resolve internal and customer IT problemsLog...

  • 1st/2nd Line Support Engineer

    3 weeks ago

    South Yorkshire, United Kingdom X4 Technology Full time

    New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham 1st/2nd Line Support Engineer Responsibilities Respond to and resolve internal and customer IT...

  • 1st/2nd Line Support Engineer

    3 weeks ago

    South Yorkshire, United Kingdom X4 Technology Full time

    New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect.Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham1st/2nd Line Support Engineer ResponsibilitiesRespond to and resolve internal and customer IT problemsLog...

  • 1st/2nd Line Support Engineer

    3 weeks ago

    South Yorkshire, United Kingdom X4 Technology Full time

    New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect.Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham1st/2nd Line Support Engineer ResponsibilitiesRespond to and resolve internal and customer IT problemsLog...

  • 1st/2nd Line Support Engineer

    3 weeks ago

    South Yorkshire, United Kingdom X4 Technology Full time

    Job Description New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham 1st/2nd Line Support Engineer Responsibilities Respond to and resolve internal and...

  • 1st/2nd Line Support Engineer

    3 weeks ago

    South Yorkshire, United Kingdom X4 Technology Full time

    New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham 1st/2nd Line Support Engineer Responsibilities Respond to and resolve internal and customer IT...

  • 1st/2nd Line Support Engineer

    2 weeks ago

    South Yorkshire, United Kingdom X4 Technology Full time

    New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect.Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham1st/2nd Line Support Engineer ResponsibilitiesRespond to and resolve internal and customer IT problemsLog...

  • 1st/2nd Line Support Engineer

    2 weeks ago

    South Yorkshire, United Kingdom X4 Technology Full time

    New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect.Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham1st/2nd Line Support Engineer ResponsibilitiesRespond to and resolve internal and customer IT problemsLog...

  • 1st/2nd Line Support Engineer

    2 weeks ago

    South Yorkshire, United Kingdom X4 Technology Full time

    Job Description New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham 1st/2nd Line Support Engineer Responsibilities Respond to and resolve internal and...