Head of Onshore Transfer Agency

2 weeks ago


London, United Kingdom LGBT Great Full time

In this role you will be responsible for the successful delivery of TA operational and investor servicing activities for UK.
Through framework ownership and assessment of KPIs and SLAs, you will ensure high-quality service is provided by Columbia Threadneedle Investment's suppliers. You will also act as a point of escalation for incidents and issues, working with Risk and senior management to remediate and enhance operating models.
You will manage the UK based teams in accordance with Global Operations & Investor Services (GOIS) and individual objectives, budgetary guidelines and strategic initiatives. Providing leadership and guidance to staff, creating an environment which empowers Diversity of thought, collaboration, and teamwork.
In addition, you will work with internal departments and senior management to drive Columbia Threadneedle Investments strategic priorities while maintaining adequate risk management and representing GOIS.
Ensuring adequate internal/external procedures are established and adhered to, making enhancements to improve productivity, quality, and cost effectiveness.
Job Description
How you’ll spend your time…
Manage a London-based team looking after UK fund ranges from a day to day oversight and technical operations perspective
Responsible for the senior relationship with administrative suppliers across UK fund ranges. This will include:
Senior service review meetings
GOIS’s internal governance requirements are achieved
Maintain senior communication links with internal and external business relationships;
Ensure all clients receive a high quality, competitive service in a cost-effective manner
Responsible for the accuracy and timely delivery of management information and rebate processing/payments
Ownership of operational and compliance audits
Ensure issues / incidents are escalated, reported (internally / externally) and resolved in a timely manner
Report into and attend Fund board meetings
Feed into the budgetary requirements for cost modelling including cost management of TA activities owned by the Head of Fund Services & CASS EMEA
Ensure change control best practises are followed to allocate appropriate team resource;
Awareness of internal and regulatory announcements and updates that have an impact on CTI’s TAs and/or GOIS;
Attend strategic project working groups with all key internal stakeholders and/or the suppliers for the appropriate project management maintenance;
Maintain and improve accuracy, productivity efficiency and effectiveness
Report identified risks to the Firm through the relevant governance channels and manage mitigation
Support strategic business direction by providing technical expertise and facilitating operational delivery
Lead on technical or remediation activity requiring management of senior stakeholders
To be successful in this role you will have…
Substantial Transfer Agency oversight and operational experience with strong knowledge of a variety of fund types and structures
Strong knowledge of OEIC fund structures and the associated regulations/legislation.
Knowledge of Investment Trust Savings Schemes
Management of third-party suppliers offering a range of services
Strong relationship and stakeholder management skills and a good communicator
Act as a sounding board for staff members and provide guidance where appropriate
Strong interpersonal skills with the ability to build diverse teams
Excellent organisational, analytical and conflict management skills
Ability to deliver assigned projects as requested, on time and within budget
Highly flexible and adaptive to change
#J-18808-Ljbffr



  • London, United Kingdom LGBT Great Full time

    In this role you will be responsible for the successful delivery of TA operational and investor servicing activities for UK. Through framework ownership and assessment of KPIs and SLAs, you will ensure high-quality service is provided by Columbia Threadneedle Investment's suppliers. You will also act as a point of escalation for incidents and issues,...


  • London, United Kingdom Franklin Templeton Investments Full time

    Who are TA Oversight UK & Ireland? The TA Oversight UK & Ireland (TAO UK) team provide back-office support and oversight for the Irish, UK and Luxembourg UK fund ranges. In line with the Franklin Templeton Code of Conduct, ensuring the highest standards of honest conduct and business ethics in all aspects of business activities, the team support the...


  • London, United Kingdom Resource Solutions Full time

    Legal & General Investment Management are currently looking for a **Transfer Agency Specialist** to support their TA team in a period of increased work volumes. The principal function of the Institutional Transfer Agency Team is to provide an efficient low risk environment for capturing all IMA pooled fund orders and cashflows for LGIM’s clients....


  • London, United Kingdom eFinancialCareers Full time

    **Key Responsibilities** - Manage the oversight of the Transfer Agency operations performed by outsource partners. This may include: - Ensure first line monitoring is conducted in accordance with the third party's SLA to ensure that services are provided to agreed standards and in conformance with regulations - Ensuring site visits to assess the suitability...

  • Product Manager

    2 weeks ago


    London, United Kingdom William Rose Associates Full time

    Job Description William Rose Associates is actively partnering with a market-leading Fin-Tech based in London, which has seen huge growth and currently looking to expand further and bring in a Product Manager (European Transfer Agency) to join the firm. As a Product Manager, you will be responsible for the development and management of the off-shore...


  • London, United Kingdom Marks Sattin FS Full time

    The Role: Fund Operations Manager - Transfer Agency OversightThe Company: Global Alternatives Investment Manager - City of London Globally Renowned Alternatives Manager continues to see growth in its UCITs and ELTIF platform is looking to take on an experience Fund Operations Professional to manage the transfer agency relationship whilst supporting internal...


  • London, United Kingdom eFinancialCareers Full time

    Working in a busy Institutional Transfer Agency team covering LGIM’s range of pooled Investment Vehicles. We are looking for an InvestmentAnalyst to provide a comprehensive customer-focused service in support of the organisations growth and goals, maintainingquality targets and standards. The principal function of the Institutional Transfer Agency Team is...

  • Agency Head

    Found in: Talent UK C2 - 2 weeks ago


    London, United Kingdom Bauer Media Group Full time

    We are looking for an Agency head to join our Octave team in London. Your role will be to run and develop your agency patch in line with the key commercial strategy. You will be working alongside the current Agency Heads and Head of Sales to ensure agency plans are implemented fully, using them as a guide to drive revenue and direction of your team. You...


  • London, United Kingdom Legal & General Investment Management Full time

    Your role at a glance Working in a busy Institutional Transfer Agency team covering LGIM’s range of pooled Investment Vehicles. We are looking for an Operations Investment Executive to provide a comprehensive customer-focused service in support of the organisations growth and goals, maintaining quality targets and standards. The principal function of the...


  • London, United Kingdom Robert Half Full time

    Robert Half are delighted to be partnering with a large organisation looking for a Transfer Pricing manager to join their Tax Department for 6 to 9 months to support the group tax team in dealing with transfer pricing matters. **Responsibilities** Working with the Group Head of Tax and the Senior International Tax Manager, you will be responsible for...

  • Head Receptionist

    4 days ago


    London, United Kingdom Creative Artists Agency (CAA) Full time

    THE AGENCY Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client...

  • Head of Marketing

    2 weeks ago


    London, United Kingdom Get the Cream LTD Full time

    Job Description Head of Marketing - Events Agency We're on the lookout for a visionary Head of Marketing to lead the charge at a cutting-edge global events agency based in London. They're masters of the experiential realm, crafting everything from lavish spectacles with hefty budgets to intimate gatherings… The Head of Marketing will spearhead...


  • London, United Kingdom Source Full time

    Head of Strategy - £DOE - London / Hybrid Head of Strategy – £DOE – London / Hybrid A leading marketing and creative agency in the entertainment industry are looking for a brilliant Strategy Director to join them. With opportunities to also work on commercial brands, you do not necessarily need to have experience within this niche sector, but a...

  • Head of Design

    Found in: Whatjobs ES C2 - 2 hours ago


    London Area, United Kingdom E-Commerce Agency Full time

    An exciting opportunity to work with a Digital eCommerce agency looking for their new “Head of Design” to work in their small but impactful team that works in an agile, forward-thinking innovative way. They are passionate about what they do and choose to work with brands they believe in! They work in a fast-paced but curiously relaxed environment to...

  • Asset Manager

    2 weeks ago


    London, United Kingdom Green Recruitment Company Full time

    My client is an international renewable firm covering the whole energy chain from development and construction to operation. While based in London, the company’s portfolio is located across the Americas and Europe and holds a portfolio of ~ 5 GW of Assets in: wind, solar, hydro, thermal and T&D. The Opportunity My client are seeking an Asset Manager...

  • Head of EMEA Agency Development

    Found in: Talent UK C2 - 1 week ago


    London, United Kingdom Spotify Full time

    Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the...

  • Head of Events

    2 weeks ago


    London, United Kingdom Live Recruitment Full time

    Hybrid working - a unique opportunity to lead a creative team delivering extraordinary corporate and private events for high profile clients! An expert team who create innovative and exceptional event experiences for a broad portfolio of high calibre clients including high net worth individuals and luxury brands. With in-house skill sets that cover...

  • Head of Finance

    6 days ago


    London, United Kingdom TalentEdge Full time

    **Salary: circa £75,000 + benefits** **Location: Central London (flexible hybrid working)** TalentEdge are currently working with an extremely exciting Advertising Agency currently looking to hire a Head of Finance to join their high-growth finance team during this period of exciting expansion. **Key responsibilities will include**: - Providing detailed...


  • London, United Kingdom Spotify Full time

    Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the...

  • Operations Analyst

    2 weeks ago


    London, United Kingdom Pontoon Full time

    Operations Analyst - Transfer Agency Operations (phone number removed) Location: London (Hybrid) Our well renowned banking client is currently on the market for an Operations Analyst, the role is a hybrid role (3 days in 2 days from home). The position is a 6-month contract with the potential to extend. Ensure that current policies and procedures are in...