Customer Support and admin for financial software

3 weeks ago


Carlisle Cumbria, United Kingdom DAF Trucks UK Full time

Westmoor Road, Kingstown Industrial Estate, Carlisle, Cumbria, CA3 0HD
Motus Commercials located in Carlisle is on the lookout for a dedicated  Warranty Administrator to join our friendly team providing exceptional levels of service to our customers. 5 days per week Monday to Friday, 8.From day 1 as a Motus Commercials colleague, you will have access to a comprehensive benefits package including:
• Holiday allowance of 23 days plus bank holidays rising to 25 days
• A pension that pays through salary sacrifice
• BUPA medical insurance discounted scheme
• Life assurance 2 x salary 
• Employee discounts with the Network Benefits 
• Employee assistance programme 
• Seminars providing education on mental, physical and financial wellbeing
• Here at Motus Commercials we’re  proud  to employ great colleagues who are passionate about their roles. So no matter who you are, what you need or where you’re going, Motus Commercials wants to be  part of your future.
Studies highlight that some groups of people, like women, are less likely to apply for a role unless they meet 100% of the job criteria. At Motus Commercials we encourage  All to apply and are on the lookout for candidates who act with integrity.  Our colleagues truly are our most important asset, and we believe in driving a fully inclusive talent dominated workplace and you could be just who we are looking for. 
As a  Warranty Administrator  at Motus Commercials in  Carlisle we will be looking for you to be able to demonstrate:
• Experience working with retail and warranty systems/software
• Be able to follow Manufacturer guidelines for claim input
• We require an experienced Warranty Administrator who can produce accurate invoices and provide our customers with exceptional administration support, using various forms of communication for example online, phone, or email.
• Service costing and invoicing as required Inc. retail, warranty, and contract in a timely manner and to a high standard.
• Complete warranty and repair and maintenance claims in line with DAF policies
• Providing administration support to the workshop for example raising estimates and securing authority for work to be carried out
• Exceeding customer expectation by ensuring you are part of a Brilliant Team which provides a quality service to all customers getting their vehicles back on the road to keep our country running
• To understand key performance targets and support your colleagues and team to achieve them
• To enjoy your time as a Brilliant Colleague within Motus Commercials.
Together We Make a Difference and it is our ambition to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. 
Should you wish to apply and be part of the  Brilliant Team  at Motus Commercials you can text  MOTUS SOL to 66777  or apply via the system and you can be assured your application will be acknowledged in a timely manner.


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