Head of Contract Performance
1 day ago
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
We’re looking for an ambitious Head of Commercial to join our expanding UK commercial team. You will be responsible for leading a team as well as nurturing, and establishing strategic partnerships with our retail partners, identifying new commercial opportunities, to effortlessly bring the Tilbury magic to life in store and online.
You’ll have a limitless mindset and proven experience working as a Head of Commercial or similar level. You will be highly numerate, a team leader, target-driven, commercially savvy, keen to find creative solutions to challenges and passionate about working in the beauty industry
Please note, this role is a 12 month parental leave contract. This role will be based in our London Head Office, we work a hybrid model with 3 days in the office and 2 days can be WFH.
As a Head of Commercial, UK you will
Coach and motivate your team to achieve and exceed their objectives and targets, installing commercial excellence.
Establish and maintain amazing & collaborative relationships with retail partners at all levels including Buying/Trading, Merchandising, and Marketing, to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility and exposure.
Conduct successful commercial negotiations and contract management including terms, pricing, distribution, space and location, in-store visibility and beyond. Ensure a top-line and detailed understanding of retail context, category and individual store performance to identify retail opportunities and strategic needs.
Retain agility to react to retail trends and maximise opportunities across retailers. Monitor, manage, and optimise sales performance.
Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Sales Operations.
Own all net sales forecasting for defined retailers, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner. Manage each account P&L, balancing investment with top-line opportunity - monitor retailer profit contribution and achieve agreed profit.
Align trading plans with team – local and global - to ensure a consistent and phased plan across all retailers within the region, avoiding unnecessary conflicts of activity.
Build strong working relationships with our fantastic Retail teams, utilising insight from the field and engaging the team in the execution of the trading plans.
Work closely with Operational Marketing, Visual Merchandising, PR, and Store Design to create and deliver an annual plan for each retailer covering - activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention. Review implementation and performance or annual strategy vs expectations on a regular and appropriately frequent basis.
You have demonstrable experience in a similar, senior commercial role within Retail, ideally with a Beauty background.
Help everyone see and be excited by what's possible
Experience of budget and P&L management, you show great attention to detail and are results-driven.
Strong Business Acumen - You are able to see the bigger business issues for retailer and for the brand. You are able to formulate a strong account strategy and align to retailer priorities. You know how to quantify the business plan and be aware of impact across other accounts and on other teams.
Appetite for Learning and development - You know how to be a strong brand custodian and can work well to a high pace of change.
We’re a hybrid model with flexibility, allowing you to work how best suits you.
~25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
~ Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
~ Financial security and planning with our pension and life assurance for all.
~ Bring your furry friend to work with you on our allocated dog friendly days and spaces.
~ And not to forget our generous product discount and gifting
By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
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