Customer Service Sales Co-ordinator

2 weeks ago


Hull East Yorkshire, United Kingdom Office Angels Full time

Sales and Customer Service Coordinator
Remuneration: £25,000 per year + discretionary Christmas bonus
On-site parking
Working Hours: 9am - 5pm and early finish Friday
Permanent, Full Time, Office Based (No Hybrid/Remote option)
Our client, a well-known company in the office supplies industry, has been steadily growing since 1991 with a reputation built on exceptional customer service. As a Sales and Customer Service Coordinator, you will play a crucial role in maintaining our client's strong customer relationships and ensuring smooth operations whilst working in a small and supportive team.
Maintain regular contact with existing customers via telephone and email, using a Microsoft Excel spreadsheet to track delivery requirements.
Conduct telesales activities and prepare quotations using pre-written templates.
Handle customer inquiries and requests, providing excellent customer service.
Input customer orders into our bespoke software, and update customer details as necessary.
Manage incoming emails and phone calls, taking appropriate action and responding in a timely manner.
Collaborate with the office manager and other sales desks regarding any changes or updates.
Provide support to drivers completing assigned rounds when necessary.
Proficiency in Microsoft Mail, Excel, and Word.
Strong customer service skills.If you are looking to join a dynamic team, contribute to the growth of a well-established company, and deliver outstanding customer service, we invite you to apply for the Sales and Customer Service Coordinator position. Take the next step in your career with our client and enjoy a supportive work environment along with competitive compensation. If you are interested and want to know more, please contact Lorna Acton at Office Angels Hull on (phone number removed)
Office Angels is an employment consultancy. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website #J-18808-Ljbffr



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