Service Administrator

1 month ago


Chesterfield Derbyshire, United Kingdom Brook Street Social Care Full time

Job Title: Service Manager - Supported Living (Learning Disabilities)
Full Time: 37.We are seeking a dedicated and experienced Service Manager for our Supported Living Service catering to individuals with Learning Disabilities (LD). This pivotal role involves overseeing the daily operations, ensuring high-quality care provision, and fostering a supportive environment for both residents and staff. The Service Manager will play a crucial role in promoting independence, well-being, and community integration for individuals with LD.

Operational Management: Efficiently manage all aspects of the Supported Living Service, including staffing, budgeting, and resource allocation to ensure the smooth running of operations.

Quality Assurance: Maintain and enhance the quality of care provided, adhering to regulatory standards, policies, and procedures. Staff Leadership and Development: Lead, motivate, and support a multidisciplinary team of support workers, ensuring they are well-trained, competent, and equipped to deliver person-centered care. Provide coaching, supervision, and performance feedback.

Person-Centered Support: Ensure that support plans are tailored to individual needs, preferences, and goals, promoting independence, choice, and dignity for residents. Foster a culture of empowerment and inclusion.

Risk Management: Proactively identify and mitigate potential risks to the well-being and safety of residents and staff. Implement robust safeguarding procedures and crisis management protocols.

Build positive relationships with residents, their families, advocates, and external agencies to promote collaborative care planning, advocacy, and community integration. Act as a liaison between the service and external stakeholders.

Drive innovation and continuous improvement initiatives within the service, exploring new approaches, technologies, and best practices in LD care. Documentation and Compliance: Ensure accurate and timely record-keeping, documentation, and reporting in accordance with regulatory requirements and organizational standards.

Strong supervisory skills with the ability to support and develop a team
" Be qualified to a minimum standard of Level 2 in Health and Social Care
" Ideally you will have previous experience in a Supported Living or Residential service
" Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
" Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable)
"



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