Branch Administrator

2 weeks ago

Chesterfield Derbyshire, United Kingdom East Midlands Recruitment LTD Full time

We are now recruiting on behalf of our client for a Branch Administrator, based in the Chesterfield area. This is for Maternity Leave cover to provide administrative support, liaising with customers and suppliers

Duties -

  • Meeting, greeting and looking after customers attending site alongside other aspects of customer service.
  • Responding to incoming calls and proactively dealing with customer queries etc.
  • Booking installations into the workshop and coordinating diary appointments for the technicians whilst liaising with the Managers
  • Ordering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are met
  • Ensuring that all parts are received, stored and distributed to the fitters in good time
  • Ensuring all relevant workshop paperwork is accurate, in line with company requirements
  • Liaising with Managers and Dealers in preparation of pending work post demonstration

What we are looking for -

  • Previous experience in office administration, alongside a strong customer focus.
  • Excellent professional telephone manner
  • Excellent organisational skills
  • Accurate with good attention to detail
  • Competent IT skills
  • The ability to deal effectively and professionally with internal and external customers
  • The ability to work independently or as a member of a team

What's in it for you -

  • Maternity cover
  • Working Monday - Friday 9am - 5pm
  • Pay rate GBP11.44 per hour
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