Quality, Risk

3 weeks ago


Wickford Essex, United Kingdom Essex Partnership University NHS Foundation Trust Full time

The purpose of this role is to support the delivery of the Trust's Patient Safety Incident Response Plan by undertaking and contributing to high quality patient safety incident reviews and investigations in order to identify and embed learning from patient safety incidents across the organisation.


The post holder will work autonomously as a patient safety lead and in conjunction with subject experts and operational colleagues, escalating any identified risks and immediate safety actions to the Head of Patient Safety Incident Management.


The post holder will be responsible for the day to day management of patient safety incident reviews, ensuring that these are undertaken in line with a systems learning approach and that patients and their carers/families, Trust staff and where appropriate, third parties are fully involved in the review process.
Be responsible for the day to day management of patient safety incident reviews, ensuring that these are undertaken in line with a systems learning approach and that patients and their carers/families, Trust staff and where appropriate, third parties are fully involved in the review process.


The outcome will be the identification of systems learning from a patient safety incident that will then guide sustainable risk reduction and service improvement, ensuring that a Just and Learning Culture and human factors principles are maintained.


Analysing and interpreting complex and sensitive clinical and safety situations, work collaboratively with a variety of staff groups and members of the public, utilising highly advanced communication and coaching skills and arrive at well thought out decisions.
Season Ticket Loans
NHS discounts for staff
Excellent Training facilities and opportunities
Buying and Selling annual leave scheme
The opportunity to work bank shifts and expand knowledge and experience in other areas
Salary Sacrifice schemes including lease cars and Cycle to Work
Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment


Join our Staff bank


What is Staff Bank?


Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.


All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.


If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
Undertake patient safety incident reviews using a variety of different methods, including After Action Reviews (AAR), SWARM Huddle, Multidisciplinary Team Review (MDTR) and Patient safety Incident Investigation (PSII).
Work with the Patient Safety Incident Management Team and PSIRF Oversight Group (PSOG) to identify learning and changes in practice that need to occur to prevent or reduce the likelihood of reoccurrence of similar incidents or improve the overall safety and quality of care provided.
Establish links to all operational services to ensure that each service engages with patient safety incident reviews.
Contribute to the development and improvement of a systems learning approach and cultural changes associated with the introduction of the patient safety incident response framework and lead on allocated improvement and innovation projects.
Work with the Head of Patient Safety Incident Management in maintaining efficient systems and processes to ensure good governance and enable the effective and accurate collection, collation and reporting of routine data and information, producing statistics and reports when required.
Draw up clear guidelines for patient safety incident learning response leads, highlighting expectations in terms of formulating communication plans with families, collaborating with Family Liaison Officers, recording information and attending meetings as part of the patient safety incident response process.
To develop and deliver patient safety review training sessions to ensure high quality and consistency in skill sets of staff undertaking this role.
Work closely with the Family Liaison Officers to ensure patients/families/carers are fully involved in the patient safety response process.
Present information, unwelcome and sometimes distressing information to a range of internal and external stakeholders including patient, service users and their families, victims and their families, senior clinicians and front line professionals.
The post holder will have responsibility for a named care unit and work collaboratively with the senior leadership team providing guidance, support and advice as needed. They will meet with the care unit leadership at least once a month to review all incident cases related to the care unit and provide a summary report of activities to guide discussion at the meeting.
To have responsibility for supervising the patient safety incident team administrator or business support administrator
Responsible for horizon scanning and developing external networks in order to stay updated
To support the Deputy Head of Patient Safety Incident Team in writing the terms of reference and key questions for a review when required

Evidence of post registration studying and continuing professional development

Knowledge and understanding of the NHS Patient Safety Incident Response Framework.
Excellent report writing.
Ability to understand and analyse complex data.

Literate in IT/Computer Skills.
Good oral and written communication skills based on fluency on the English language.

Personal qualities
Additional qualities
Fitness Analysis as appropriate
Current driving licence
Ability to travel across sites and across Trust boundaries to attend meetings, etc.

Essex Partnership University NHS Foundation Trust



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