Office / Accounts Co-ordinator

2 weeks ago


London, United Kingdom Salisbury Group Full time

Atlas Workplace Services is looking for an Account Co-Ordinator to join our team supporting at the University of London.
As the Account Co-Ordinator, you will provide comprehensive administrative support and coordination to the University of London contract. A flexible approach with statistical, computer and administrative skills is essential for this role. You will also be required to support the Senior Account Co-Ordinator as well as assisting other members of the administration team where necessary (such as covering absence or managing workload peaks).
Coordinate the work flow for all client and internal requests that require a sub-contractor attendance to ensure effective completion of work in accordance with SLAs.
Liaise with customers and operational delivery teams to arrange all sub-contractor reactive maintenance visits and manage end to end.
Ensure all contractor statutory PPMs do not exceed their due date, escalating where required to ensure 100% statutory compliance is met.
Ensure all other contractor PPMs do not exceed their due date in line with internal and client targets.
Review sub-contractor service records/sheets and raise ‘follow on’ work orders where required, assigning to the correct resource and priority.
Maintain effective relationships with sub-contractors, ensuring work is delivered on time and to a consistently high standard, escalating and/or reporting information to the operational and procurement teams as required.
Ensure any risk, within the scope of the contract(s), is managed and mitigated, using all methods of escalation accordingly ensuring any financial risk to Atlas Workplace Services is managed, recorded and mitigated where possible.
Carry out any other administration tasks related to the contract as directed by your line manager.
Minimum Qualifications, Certifications and Training required
~ GCSE English and Maths or equivalent

Strong IT skills in Microsoft packages, Maximo and Survey Monkey
Good understanding of Excel, able to create and maintain Excel reports
Aptitude and willingness to undertake further technical and business training (e.g. Salisbury Group was built to be different to the faceless organisations in facilities management industry that often lack the human touch. Our ambition is to make buildings and facilities better for the people who work in them. We know that buildings are better places to be when they are looked after by people who care.
We achieve this by combining our unique understanding with useful technology and an above-and-beyond attitude from our people on the ground and in our support centres. This provides a more personal approach to facilities management and building maintenance services.
Our services include engineering maintenance, security, cleaning, compliance, reception, energy solutions and more. #


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