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Team Leader
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Customer Service Team Leader
3 months ago
Red Recruitment is recruiting an experienced Customer Service Team Leader to join an industry leading client in the centre of Bristol. This position will require you to be responsible for the performance management of your team. You will identify trends and development areas and be able to drive performance through mentoring and coaching. The salary for this position is up to £35,000 per annum. Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Salary and Benefits of a Customer Service Team Leader: Salary: Up to £35,000 per annum Hours: Monday - Friday Contract Type: Permanent Location: Bristol City Centre On going training and professional enhancement opportunities Pension planKey Responsibilities of a Customer Service Team Leader: Leading the performance of your team through engaging coaching sessions and monthly 1:1 reviews Taking ownership of situations or issues affecting both clients and colleagues Working with your team to drive their personal development Embracing quality framework to identify knowledge, compliance, skill, efficiency or behavioural gapsKey Skills and Experience of a Customer Service Team Leader: Previous experience working within a Customer Service leadership role is required Ability to work well under pressure delivering against multiple objectives and targets set Computer literacy skills are essential Ability to build and maintain own workloadIf you are interested in this position and have the relevant skills and experience required, please apply now Red Recruitment (Agency)
