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Operations Coordinator

4 months ago


Poole Dorset, United Kingdom Talented Recruitment Group Full time

The company is one of the UK’s fastest growing Managed Solution Providers, their success has been built on providing a combination of strategy, processes, and technology to help clients turn their IT systems from being a cost to being a competitive advantage.

They are managed service specialist who deliver a suite of services from Cloud Computing to networking and communication solutions which enable business to be more flexible and efficient. Providing the mechanics to create transformational change for their client base.

They are hiring for an Operations Coordinator to play a pivotal role in delivering exceptional service to internal teams and clients.

The role will provide you the opportunity and environment to expand on the following skillset whilst developing new skills and developing your experience and career.

  • Assisting with client quotations, conducting pricing research, coordinating shipments and managing vendor relationships
  • Coordinating travel and accommodation arrangements for staff and visitors
  • Managing contracts and liaising with external service providers (i.e. renewals, insurance, etc.)
  • Working on internal and external requests via our internal systems
  • Answering client queries and coordinating responses
  • Involvement with maintaining billing records and raising invoices
  • Supporting with business improvement projects
  • Processing orders and raising projects, working closely with the sales and procurement teams
  • Promoting and adhering to our Health & Safety policies and procedures
  • Following policies and procedures to ensure compliance with our ISO20000 and ISO27001 accreditations
  • Creating and maintaining internal records, policies, and procedures to support our business operations.

You will need to be

  • Confident, independent, structured, accurate and reliable – you are the anchor and first point of contact for both internal and external stakeholders
  • Enjoys working in a fast-paced environment who wants to develop their career
  • Has a can-do attitude, an eye for detail, is approachable and genuine
  • Takes pride in consistently delivering excellent service, both internally and to our clients
  • Constantly looks for improvement and efficiencies

In return you will join a team who are all working together to continue to be one of the UK’s fastest group MSP’s, where you will have the opportunity to develop your career as the company grows. To achieve this, they provide the environment and support to allow individuals to reach their full potential through various training and development programs.

You will receive

  • A competitive salary + Bonus Scheme
  • Flexible / Remote working hours
  • 25 days holiday + bank holidays
  • Health cash plan
  • Life assurance
  • Retail Discounts