Assistant Retail Manager

5 days ago

Cardiff, United Kingdom Compass Group UK Full time

Assistant Retail Manager

  • £27,144 per annum
  • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
  • Aviva Digicare - Free annual healthcare check
  • Exclusive Benefits & Wellbeing site (Perks at Work)
  • Entertainment discounts - up to 55% off cinema tickets
  • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
  • Travel discounts - Discounts with holiday companies such as TUI and Expedia
  • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
  • Meals on duty
  • Vodaphone discounts
  • Pension scheme and Life Assurance
  • Employee Assistance Programme
  • 23 days + BH's and additional day off for your birthday
  • 2 days additional leave, following return from Maternity leave during first year back
  • Competitive and supportive family benefits
  • Day off for baby's first birthday
  • Holiday purchase scheme
  • On-going training & development and career pathways
  • Professional subscriptions paid
  • Financial wellbeing programme and preferred rates on salary finance products

Who We Are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on ?doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

More about the role:

Are you passionate about retail, customer service, and delivering exceptional experiences? Levy UK is seeking a dynamic Assistant Retail Manager to join our team at Cardiff City FC .

As part of Levy, the market leaders in delivering world-class hospitality and catering, you’ll play a pivotal role in managing the retail operations at this iconic venue, with 34 retail bars and kiosks – employing up to 200 staff on a full match day across 23 home league fixtures plus internationals and other large scale events.

From matchdays to special events, this is your opportunity to lead and innovate in a fast-paced, rewarding environment.

  • Retail Operations : Assist in overseeing all aspects of retail food and beverage operations, ensuring smooth service delivery and adherence to company standards
  • Team Leadership : Support the recruitment, training, and management of a motivated retail team. Lead by example to inspire excellent performance and service
  • Customer Experience : Ensure all guests receive exceptional service, fostering a welcoming and memorable experience
  • Financial Management : Assist in achieving sales targets, controlling costs, and maximizing profitability
  • Health & Safety Compliance : Uphold health, safety, and hygiene standards across all retail outlets
  • Event Delivery : Work collaboratively with internal teams to ensure successful matchday and non-matchday operations

About you:

  • Previous experience in a similar retail, hospitality, or F&B management role
  • Strong leadership skills with a hands-on approach to team management
  • A passion for delivering exceptional customer experiences
  • Financial acumen, including budget management and cost control
  • Excellent communication and organizational skills
  • Ability to thrive in a fast-paced, high-pressure environment

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.

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