Complaints Management Assistant
2 weeks ago
Henfox is a property development and hospitality group based in Hopton, Derbyshire. We specialise in buying historic pubs and restaurants that are in danger of closing.
Pubs and Restaurants Owned and Operated by Henfox
Hopton Hall garden cafe, Hopton
Knockerdown Inn, Carsington Water
Cafe Impromptu, Ashbourne
Henfox Limited is part of the historic Hopton Hall Estate.
If you're looking to achieve a great work-life balance whilst developing your career then this will be the role for you. We have a warm and friendly restaurant team. We value promoting from within, so we always have opportunities for advancement.
Supporting the General Manager in training and supervising employees.
Addressing customer needs, comments and complaints.
Confidently manage staff through a busy service and close to include ensuring the security of the building.
Salary from £29,000, based on your experience.
We value work-life balance.
100% of tips go to our teams.
We will pay for uniforms including shoes.
Professional development and study support schemes.
Company pension scheme.
Free meal when on duty.
Understand the vital importance of preserving our local pubs.
Knowledgeable about food and wine.
A solid restaurant background working within high level establishments.
Excellent time management and organisational skills.
3-5 years of Food & Beverage service experience.
We are proud to be trading in the area we love.
At Henfox our mission is to delight our customers through fantastic food and drink, excellent service, and passionate people.
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