Current jobs related to Legal Complaints Handler - United Kingdom - HCLTech
-
Complaints Handler
11 hours ago
united kingdom SS&C Technologies Full timeSS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 27,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations,...
-
File Handler Assistant
3 weeks ago
United Kingdom Keoghs Full timeWe are looking for enthusiastic and motivated individuals to join our Delegated Fraud Team as a File Handler Assistant. This is a great opportunity for those looking to start their legal career. The File Handler Assistant role involves undertaking agreed delegated actions in case strategies in order to achieve the best possible outcome in cases. A File...
-
File Handler Assistant
3 weeks ago
United Kingdom Keoghs Full timeWe are looking for enthusiastic and motivated individuals to join our Delegated Fraud Team as a File Handler Assistant. This is a great opportunity for those looking to start their legal career. The File Handler Assistant role involves undertaking agreed delegated actions in case strategies in order to achieve the best possible outcome in cases. A File...
-
Risk Management Assessor
4 weeks ago
United Kingdom Legal & General Full timeLegal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses. Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on...
-
NDA Litigated Fraud File Handler
3 weeks ago
United Kingdom Keoghs Full timeWe are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to take the next step in their legal career. We have a great opportunity for an experienced, litigated File Handler to join our team. Whilst our counter-fraud team is the largest and longest-established in the UK, we don’t do...
-
NDA Litigated Fraud File Handler
3 weeks ago
United Kingdom Keoghs Full timeWe are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to take the next step in their legal career. We have a great opportunity for an experienced, litigated File Handler to join our team. Whilst our counter-fraud team is the largest and longest-established in the UK, we don’t do...
-
NDA Fraud File Handler
3 weeks ago
United Kingdom Keoghs Full timeWe are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to take the next step in their legal career. We have a great opportunity for an experienced, litigated File Handler to join our team. Whilst our counter-fraud team is the largest and longest-established in the UK, we don’t do...
-
NDA Fraud File Handler
3 weeks ago
United Kingdom Keoghs Full timeWe are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to take the next step in their legal career. We have a great opportunity for an experienced, litigated File Handler to join our team. Whilst our counter-fraud team is the largest and longest-established in the UK, we don’t do...
-
Fraud File Handler Assistant
3 weeks ago
United Kingdom Keoghs Full timeThe File Handler Assistant role involves undertaking agreed delegated actions in case strategies in order to achieve the best possible outcome in cases. A File Handler Assistant will not have ownership of any of their own cases, they will be responsible for carrying out individual file handling tasks on cases for and in support of the File Handlers. The...
-
Fraud File Handler Assistant
3 weeks ago
United Kingdom Keoghs Full timeThe File Handler Assistant role involves undertaking agreed delegated actions in case strategies in order to achieve the best possible outcome in cases. A File Handler Assistant will not have ownership of any of their own cases, they will be responsible for carrying out individual file handling tasks on cases for and in support of the File Handlers. The...
-
Legal Manager
10 hours ago
united kingdom Oculus Legal Group Full timeSalary of £35,000 per annum Award winning Firm Extensive Benefits We're working alongside an industry leading firm, looking for a Conveyancing Legal Manager to head up the administration function in our clients Residential Conveyancing team in their Farnborough office. Managing upwards as well as downwards; in this brand new role, you will be providing...
-
Legal Manager
1 day ago
United Kingdom Oculus Legal Group Full time €35,000Salary of £35,000 per annum Award winning Firm Extensive Benefits We're working alongside an industry leading firm, looking for a Conveyancing Legal Manager to head up the administration function in our clients Residential Conveyancing team in their Farnborough office. Managing upwards as well as downwards; in this brand new role, you will be...
-
Legal Manager
24 hours ago
United Kingdom Oculus Legal Group Full time €35,000Salary of £35,000 per annum Award winning Firm Extensive Benefits We're working alongside an industry leading firm, looking for a Conveyancing Legal Manager to head up the administration function in our clients Residential Conveyancing team in their Farnborough office. Managing upwards as well as downwards; in this brand new role, you will be...
-
Retrain Opportunity
4 weeks ago
United Kingdom Simpson Judge Ltd Full timeMy client based in Manchester City Centre is looking to hire a file handler/fee earner to join their innovative law firm. They are looking for someone who has experience dealing with processes within Personal Injury, Clinical Negligence, Industrial Disease, Military Hearing Loss. This is great opportunity to join a supported law firm who takes pride in...
-
DA Litigated Fraud File Handler
3 weeks ago
United Kingdom Keoghs Full timeWe are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to advance their legal career. Whilst our counter-fraud team is the largest and longest-established in the UK, we don’t do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly...
-
DA Litigated Fraud File Handler
3 weeks ago
United Kingdom Keoghs Full timeWe are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to advance their legal career. Whilst our counter-fraud team is the largest and longest-established in the UK, we don’t do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly...
-
Disease Claims Handler
2 months ago
United Kingdom Davies Full timeDisease Claims Handler Location: Greater Leeds area/Hybrid Hours: Fill-Time 35 hours, Monday - Friday Davies are looking to recruit an experienced Disease Claims Handler to join our growing Casualty team. A Glimpse into Your Daily Responsibilities: Liaison with Insurers, Policyholders and Brokers. Investigation of allocated claims from the desk, or...
-
Initial Risk Underwriter
4 weeks ago
United Kingdom Legal & General Full timeLegal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses. Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on...
-
DA Causation Handler
3 weeks ago
United Kingdom Keoghs Full timeWe have a fantastic opportunity for anyone looking to take the next step in their legal career. We are looking for ambitious, driven candidates to join our dynamic, exciting and collaborative division as a File Handler focusing on causation claims. Whilst our counter-fraud team is the largest and longest-established in the UK, we don’t do stuffy and...
-
DA Causation Handler
3 weeks ago
United Kingdom Keoghs Full timeWe have a fantastic opportunity for anyone looking to take the next step in their legal career. We are looking for ambitious, driven candidates to join our dynamic, exciting and collaborative division as a File Handler focusing on causation claims. Whilst our counter-fraud team is the largest and longest-established in the UK, we don’t do stuffy and...
Legal Complaints Handler
5 months ago
To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requirements are met.
To provide an excellent and efficient service to our customers' policyholders, responding to written and verbal complaints received from policyholders and IFA's.
To take responsibility for achieving individual productivity and quality targets and positively contributing to the achievement of SLA's.
Life & Pensions Industry preferable
To respond to complaints received from policyholders and IFA's received via multchannels.
Process complaints on policies in priority order as determined by the Company Work Management System, to maintain day to day service standards to agreed levels.
Liaising with internal and external parties to discuss specific complaints to achieve appropriate outcomes for customers.
Respond to customer complaints via a written response conducted in a professional and considerate manner to maintain good customer relations.
Respond to customers ensuring that they are treated fairly and that a high level of service is delivered. Liaising directly with other departments within HCL to improve service and to suggest improvements where appropriate.
Bring to the immediate attention of Senior Management any issues or concerns that could have a detrimental impact on either HCL or our clients reputations.
Ensure that data security precautions are undertaken at all times to prevent the possibility of identity theft.
Ensure that all policy fraud controls are followed to prevent fraudulent transactions against policies.
