![Dee Set](https://media.trabajo.org/img/noimg.jpg)
Account Management Support Executive
3 weeks ago
Purpose of your role: • You will represent Dee Set as the UK's leading provider of end to end retail solutions.
• Manage a portfolio of accounts with both major national retailers and their suppliers.
• Provide excellent levels of customer service at all times.
• Broker the successful transition of new business into well executed ongoing work.
• Develop new opportunities into compelling commercial business propositions to customers.
• Monitor and deliver financial KPI's including sales and profitability targets.
Identify areas of opportunity to provide added value services, whether existing or new, tailored to retailer solutions.
• Own and grow all aspects of commercials aligned to your category accounts.
• Co-operate with all internal support functions to ensure all work is completed as required to meet or exceed customer requirements.
• Identify and communicate opportunities for operational improvement and support implementation as required.
• Provide regular reports on status of all accounts, including performance overview, upcoming workloads/projects, actions and support requirements, other opportunities.
A good listener, that is highly customer focused, with a consultative and collaborative account management style.
• An ability to build trust and rapport and to develop strong, lasting customer relationships.
• A financially aware individual that is able to work to budgets and to deliver agreed performance targets.
• Preferred background working with or in major retailers or an account management background.
• Good written, Excel, oral and communication skills, capable of operating at a senior level within retailers and suppliers.
Full Time 40 hrs Temporary Role - Until 17th March 2025
Monday to Friday 9am-5pm
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