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Flexible Office Advisor

2 months ago

Abergele Conwy, United Kingdom Talent Finder Jobs Full time €27,250

Aftersales Advisor | Abergele, Conwy | Full Time – Average 44 hours per week | £27,250 per annum + OTE Bonus (circa £4,000) | Overtime paid at Time + ½ basic rate Are you an experienced Aftersales Advisor already working in a vehicle dealership, or have strong customer service skills with a keen interest in the motor industry looking to take the next step in your career?
As a company whose roots are firmly in the delivery of outstanding customer experience, our client believes in building long lasting relationships with its customers and employees based on trust and integrity.
Working alongside a team of experienced professionals that are passionate about cars, motorhomes and caravans, our client is renowned for providing outstanding customer service levels. Specialising in new and used car sales across a variety of franchises, as well as offering genuine parts and accessories, vehicle servicing and repairs for vehicles, motorhomes and caravans, the company has become one of the top performers for the brands they represent.
Due to continued business growth and success, they are looking for a very talented, enthusiastic Aftersales Advisor to work in their busy multi-franchised aftersales department.
Having a solid understanding of vehicle aftersales repairs and maintenance as well as previous franchise dealership experience is desirable, but not essential as training will be given for the right candidate
Experience with invoicing, billing and completion of job instruction cards
Use of general office equipment
You will be responsible for meeting and greeting customers, answering all aftersales queries and placing bookings for service and repair work in to the diary
The department’s main aim is to maximise the utilisation, productivity and efficiency KPI’s of the Aftersales department whilst maintaining high standards of customer care, working within specific targets and budget guidelines.