See more Collapse

Helpdesk Manager

1 month ago


Bolton Greater Manchester, United Kingdom Catch 22 Full time €35,000 - €40,000

Our client, a rapidly growing facilities management company, are recruiting for a Facilities Manager for a shopping Centre in Bolton. This exciting opportunity involves overseeing the soft and hard services of a bustling shopping centre, playing a pivotal role in shaping its success.

Working closely with the Centre Manager, the Facilities Manager will be responsible for providing visitors, contractors, tenants, and staff with a safe environment. The role focuses on customer service and providing an experience for customers whilst embracing occupiers, driving the overall services on the centre forward, in a positive way.

Overseeing and inspect contractors work to monitor the performance of contracts - This may include security, maintenance, landscaping, cleaning contracts etc
Recognising critical failings in contractors work to identify need for any action
Support tenant inspections and the fit-out process for new lettings.
Ensure that all PPM is forecasted, planned, and implemented by the service provider.
Having a hands on and technical knowledge to identify electrical and mechanical equipment/appliances in the building which need fixing/replacing e.g., Carry out risk assessment and manage health & safety compliance.
A professional Facilities / Property individual, with experience in leading and site management
Proficient in property management, preferably in a mixed-use or shopping centre environment.
Financial and commercial acumen to be able to build a stable and profitable business and develop a coherent strategy.
Excellent planning and organisational skills
Strong IT skills, MS Office, CAFM systems and business Apps
Permanent Contract
5 Hour contract
Flexible starting hours Mon - Fri, with flexibility to work Saturdays (Usually on a 1 in 5 basis, depending on staffing)
25 days holiday
If you are passionate about delivering exceptional service management, and thrive in a dynamic environment then please apply or get in touch with Laura on (url removed) or call (phone number removed)


We have other current jobs related to this field that you can find below

  • Helpdesk Manager

    3 weeks ago


    Bolton, United Kingdom Jobwise Ltd Full time

    Are you an experienced Helpdesk Manager? Would you like to work for a successful, well-established company, where you will be managing and developing the support team? They offer a salary of up to £25,000 along with 23 days holiday plus bank holidays, free parking, pension scheme and a fantastic working environment where everyone feels a valued member of a...


  • Bolton, United Kingdom AESN Limited Full time

    Responsibilities: - Manage and oversee the helpdesk team, providing guidance and support - Ensure timely resolution of technical issues and customer inquiries - Develop and implement helpdesk policies and procedures - Monitor helpdesk performance metrics and identify areas for improvement - Collaborate with other IT teams to resolve complex technical...


  • Bolton, United Kingdom Help Handz Child Contact Centre Full time

    Responsibilities: - Manage a team of helpdesk technicians and provide guidance and support - Oversee the day-to-day operations of the helpdesk, ensuring timely resolution of technical issues - Develop and implement helpdesk procedures and policies to improve efficiency and customer satisfaction - Serve as the escalation point for complex technical problems...

  • Helpdesk Team Leader

    4 weeks ago


    Bolton, United Kingdom Detail2Recruitment Full time

    **Helpdesk Team Leader - Facilities - Bolton - Up to £28,000** **About the Company** We are working with a growing UK Wide Facilities Management organisation who are looking to open a helpdesk in the North of the UK in North Manchester and looking for a Helpdesk Team leader and Co-ordinator for their new offices. **Helpdesk Team Leader - The Rewards** -...

  • Helpdesk Team Leader

    2 weeks ago


    Bolton, Bolton, United Kingdom Detail2Recruitment Full time

    Helpdesk Team Leader - Facilities - Bolton - Up to £28,000About the CompanyWe are working with a growing UK Wide Facilities Management organisation who are looking to open a helpdesk in the North of the UK in North Manchester and looking for a Helpdesk Team leader and Co-ordinator for their new offices.Helpdesk Team Leader - The Rewards Salary up to...

  • Helpdesk Team Leader

    2 weeks ago


    Bolton, United Kingdom D2R Full time

    We are working with a growing UK Wide Facilities Management organisation who are looking for a Helpdesk Team Leader. **Job Purpose** To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of...


  • Bolton, Bolton, United Kingdom mydentist Full time

    We are looking for a Senior Helpdesk Coordinator to join our busy Facilities Helpdesk team at MyDentist Located full-time Monday - Friday in our Support Centre in Kearsley (M26 1GG) with on-site parking and canteen facilities Supervising a team of Helpdesk Coordinators A great role for someone looking to expand or grow their career within a customer...

  • Helpdesk Operator

    3 weeks ago


    Bolton, United Kingdom iFM Bolton Ltd - Bolton NHS Foundation Trust Full time

    **Job Title**:Helpdesk Operator **Schedule**:30 hours**:Monday - Friday 10:00 - 16:00 **Pay**:NHS AfC Band 2 - £22,383 per annum pro rata iFM Bolton are pleased to have an excellent opportunity for a Helpdesk Operator to join our Customer Services team, based at Royal Bolton Hospital on a fixed term basis to cover maternity leave. As a Helpdesk Operator,...


  • Bolton, Bolton, United Kingdom ISS Facility Services Full time

    Helpdesk AdministratorBoltonCompetitive salary with excellent benefits - please contact the recruitment team for this information although we don't advertise our salaries, you won't be disappointedAs Helpdesk Administrator, you will be working as part of a small team of other helpdesk administrators this role, they will deal with managing the requests on the...

  • Helpdesk Operator

    2 weeks ago


    Bolton, Bolton, United Kingdom iFM Bolton Ltd - Bolton NHS Foundation Trust Full time

    Job Title:Helpdesk OperatorSchedule:30 hours**:Monday - Friday 10:00 - 16:00Pay:NHS AfC Band 2 - £22,383 per annum pro rataiFM Bolton are pleased to have an excellent opportunity for a Helpdesk Operator to join our Customer Services team, based at Royal Bolton Hospital on a fixed term basis to cover maternity leave. As a Helpdesk Operator, you will work...


  • Bolton, United Kingdom OMNI Full time

    **Helpdesk Administrator** **Contract: Banking** **Location: Lancashire** **Hours of work: 37.5** **Contract Type: Permanent** In the capacity of Helpdesk Administrator, your role plays a crucial part in delivering comprehensive helpdesk solutions for our clients. This includes handling reactive maintenance, planned preventative maintenance, and...


  • Radcliffe, Greater Manchester, United Kingdom MyDentist Full time

    We are looking for a Senior Helpdesk Coordinator to join our busy Facilities Helpdesk team at MyDentist The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. Located full-time Monday - Friday in our Support Centre in Kearsley (M26 1GG) with on-site parking and canteen...


  • Bolton, United Kingdom iFM Bolton Ltd - Bolton NHS Foundation Trust Full time

    **Job Title**:PortersHelpdesk Operator **Hours**:37.5 hours **Pay Grade**:AfC Band 2 We have an excellent opportunity for a Portering Helpdesk Operator to join our team, based at Royal Bolton Hospital on a fixed term basis for 10 months to cover maternity leave. As a Portering Helpdesk Operator, you will work closely with colleagues within the department...


  • Radcliffe, Greater Manchester, United Kingdom MyDentist Full time

    We are looking for a Senior Helpdesk Coordinator to join our busy Facilities Helpdesk team at MyDentist Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Located full-time Monday - Friday in our Support Centre in Kearsley (M26 1GG) with on-site parking...

  • Helpdesk Operator

    2 weeks ago


    Manchester, United Kingdom Daniel Owen- UK Full time

    HDOperator_1709639787 Posted: 05/03/2024 - £26000 - £26500 per annum - Manchester, Greater Manchester - PERMANENT **Helpdesk Operator Required** **Job Type**: Permanent Start date: Immediate or notice period Industry: Facilities Management Location: Manchester - Easily accessible by Public Transport **Salary**: £26,500 - per annum Work Environment:...


  • Bolton, Bolton, United Kingdom OMNI Full time

    Helpdesk AdministratorContract: BankingLocation: LancashireHours of work: 37.5Contract Type: PermanentIn the capacity of Helpdesk Administrator, your role plays a crucial part in delivering comprehensive helpdesk solutions for our clients. This includes handling reactive maintenance, planned preventative maintenance, and meticulous tracking of costs and...

  • Helpdesk Coordinator

    4 weeks ago


    Manchester, United Kingdom Bennett & Game Recruitment Full time

    **Job Profile for Helpdesk Coordinator - SEL263925** Helpdesk Coordinator required for our client, a Building Services M&E provider based in the Manchester area. They are currently looking to recruit an experienced service administrator / service scheduler to join their office team located just North of CentralManchester off the M60. The Coordinator will be...


  • Manchester, United Kingdom RX Plus Facilities Full time

    **Job Description: Helpdesk Planner/Scheduler**: **Client**: Mitie Group Ltd **Location**: ATLAS BUSINESS PARK, WYTHENSHAWE, Manchester, GREATER MANCHESTER, North West England, M225PR, United Kingdom **Category**: Helpdesk Planner/Scheduler **Temporary Position**: This position is temporary and will start on 06/03/2024 and end on 28/05/2024. The shift...

  • Helpdesk Specialist

    4 weeks ago


    Manchester, United Kingdom e2open Full time

    **HELPDESK SPECIALIST** **POSITION OVERVIEW** The Helpdesk Specialist reports to the Manager / Leads of IT and is directly responsible for supporting the Windows and Cloud infrastructure. This position interacts directly with all IT functional areas (e.g., Helpdesk/Desktop Support, Security and Compliance). The Helpdesk Specialist must excel at...


  • Manchester, United Kingdom Graham Group Full time

    **About The Role**: **At GRAHAM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, committed to enhancing the experience and making the lives of our clients’ easier. We are seeking a Helpdesk Administrator** **to join us to help us create a hassle free environment for our clients and engineers.** **Energised...