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Commercial Holiday Home Sales

4 months ago

Newcastle upon Tyne, United Kingdom Parkdean Resorts UK Limited Full time

Central Support Office - Newcastle, Central Support, Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Req #10438

25 April 2024

Reporting into the Stock & Sales Support Team Leader, the role will primarily be responsible for supporting the parks within their designated region with the sales validation process and management of trade stock.

This will be a 6 month fixed term contract. This role will include weekend working.

Job Description

  • Identifying units to trade at earliest opportunity and ensuring they are uploaded to the trader portal in a timely manner
  • Ensuring trade sales are paid for and collected as per the trade sale agreement
  • Management of cases linked to the mandatory documentation required for a retail sale to validate
  • Management of the Service Now tickets for the HHS Support work stream
  • Involvement in the ongoing training programme for Sales Admins
  • Ensuring swift resolution of any issues that come out of the annual pitch audits and development of ongoing controls to reduce re-occurrence
  • Delivering Inventory targets including reduction of Too old stock
  • Conducting bi-weekly support calls with parks
  • Managing the annual delivery of fleet units

Person Specification

  • Accuracy and attention to detail
  • High degree of resilience
  • PC literate
  • Well organised and disciplined to manage workloads and priorities
  • Able to work under pressure to deadlines, adapting to changing conditions.
  • A driven and goal orientated person who loves to succeed.
  • A problem-solver who adopts a solution based approach.
  • Strongly customer focused with a high standard of customer service ethics.
  • A strong team player.
  • Highly motivated and energetic.
  • Experience of working within Business to Business customer service
  • Central Support Office - Newcastle, Central Support, Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom
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