Process Improvement

5 days ago


Westminster Greater London, United Kingdom Amazon TA Full time

The Process Improvement specialist will be strong with data, automation tools and SQL/Python to automate our processes and increase our efficiency to enable us to deliver bigger results.
Amazon Flex works directly with independent contractors – called delivery partners (DPs) – to make deliveries to our customers. Amazon Flex is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on-board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. An extreme bias for action and being with data is an absolute must, and candidates must demonstrate a track record of delivering results.
This includes, but not limited to, our scheduling, labor planning, routing and forecasting.
This will be done through leveraging your skills with data, building of tools through Excel, Python, SQL, and more and driving long-term automation with tech teams to scale initiatives WW.
As a Process Improvement Manager, you’ll be at the forefront of making Amazon’s logistics better – which means improving safety, productivity, and quality. Another part of your role will be recommending changes and using your project management and stakeholder management skills to put new processes in place.
If needed, you will carry out analysis at other local or national sites. On top of dealing with productivity and safety, you’ll have the opportunity to share best practices and ideas with our EU network. In this role, you’ll use data to drive improvements and continue to grow our shipping capabilities.
Advanced data-related skills including Excel, Python, SQL.
- Relevant experience in using data or anecdotal evidence to influence business decisions.
- Valid Full UK Driving License.
- Advanced proficiency in document writing.
PREFERRED QUALIFICATIONS- Degree in business, supply chain, transportation, economics or a technical field.
- Experience manipulating and presenting data with Excel.
- Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT.



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