Call Centre Sales Advisor

4 weeks ago


Syon Greater London, United Kingdom Priority Recruitment Full time

Call Centre Sales Advisor Brentford Basic £24500, OTE £30,000+ scheme is uncapped. Do you work in a large soulless office? Want to work in a solid industry with no Covid redundancies? Frustrated at only outbound calling? Does one day at work seem to last 3 weeks? Don’t want to work past 6pm? Then read on….. We are looking for talented, high-energy, multi-skilled people to take on a role with passion. It is imperative that you have a PASSION for GREAT service, whilst also being confident to close sales. You will be responsible for; Taking inbound enquiries, providing an excellent level of customer service. Explain the product / service in terms that the customer can understand, helping them to make an informed decision. Gaining commitment by way of a refundable deposit. Making appointments for customers to come into one of the local locations. Speak to customers the length and breadth of the UK. Ensure all information is documented efficiently into the CRM, and accurately in line with Client & GDPR guidelines Call back customers at agreed times to provide the best service Assist with performance reporting. Escalate complaints to the appropriate line of authority. Comply with all Health and Safety Legislation. Any other tasks assigned by the Line Manager and Senior Management. The right candidate will have; Able to work between 8:30-6PM Monday-Friday, 9-5:30 Saturday and 10-4 Sundays and bank holidays. 5 days over 7 shift pattern. Flexibility to work 1 weekend in 4 (or more if that suits you). Telephone-based customer service experience, maybe even some sales experience too? Clear communication style, able to work well over the phone and on emails Self-motivation, don’t need someone on your should pushing you every 5 minutes Excellent listening skills, able to absorb the customers’ requirements Be a problem solver, having a passion for reaching a successful resolution Be able to confidently introduce new products to customers Strong organisational skills Absolute PASSION for delivering GREAT customer service Excellent IT skills, comfortable learning new programs and systems Able to work in a small team (currently less than 10) Good to have but not essential; Sales Experience What the successful candidates will receive; No late nights- the latest finish time is 6pm Learning and development Opportunities for progression Personal commission program Job security- no layoffs through Covid Opportunity to work in a friendly team, that works together to achieve goals


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