Head of Merchant Partnerships

2 weeks ago


United Kingdom Fidel API Full time

We offer a suite of financial infrastructure APIs that enable developers to build programmable experiences connected to purchases made in real-time using a card. Our APIs are used by start-ups through global enterprises and are supported by the world's largest card networks, including Visa, and Mastercard.

Launched in 2018, Fidel is headquartered in London, with access to working spaces in Lisbon, New York, and remote employees globally.

Reporting to the Head of Merchant Partnerships, the Merchant Partnerships Manager will assist in managing the financial operations in the business.

Manage UK merchant pipeline, new business and status of existing partnerships
End-to-end ownership of our relationship with a select group of aggregators, brands and affiliate networks; Optimise all aspects of the partner’s performance with the primary aim of delivering growth and great outcomes for Fidel API & customers
Work collaboratively with Product, Sales and customer success teams to support thinking on how best to leverage their scale and unique approaches
Work with the Head of Brand Partnerships to grow and manage a high-performance partnerships team

Experience managing relationships and driving commercial decisions
Strong analytical skills - whether demonstrated through academic or professional experience, you’ll be at ease with numbers and enjoy solving problems that present numerically
Great communication skills - able to effectively convey messages to our partners and senior stakeholders within the business
Comfort working collaboratively with associates from across the business; from Legal, Customer Success, Product and Sales
Ability to prioritise across multiple projects and deliverables in a very high pace environment


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