HR Systems Apprentice

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

This is a full time role, based in our Colchester office and we are offering hybrid working (3 days in the office/ 2 days from home).

Apprenticeship Role

Data Technician Level 3 - equivalent to A-Levels - covers the core technical skills required to transform data into insights, as well as softer skills like building narratives and presenting findings. Upon completion, apprentices will feel confident navigating the data landscape and using data to inform business decisions.

Apprenticeship Standard: L3 Data Technician

Apprenticeship Modules:

• Getting Started with Data
• Developing a Common Approach
• Using and Manipulating Data (Excel)
• Using and Manipulating Data (PowerBI)
• Running Data Projects
• Efficient Data Processes
• Data to Insight
• Data Driven Decisions
• Insights Case Studies
• Embedding the Data Culture
• The Future of Data

Duration of study: 13 - 18 months

Training Provider: Multiverse

Requirements for the Apprenticeship

• GCSE Equivalent Grade C/4 and above in English & Maths
• Have lived in the UK/EEA continuously for the last 3 years

Informa is undergoing an exciting period of change, with innovations within its digital and data space. This is a critical role bringing together colleague data into associated platforms & systems to ensure that colleague’s information is correct to drive items like engagement, performance management, and learning amongst others.

The HR Systems Apprentice will be responsible for looking after the Informa Absence Management System, ensuring that the data is well maintained through regular audits and assisting with queries from our global HR teams and colleagues. You will also be assisting in the data entry, integrity, organisation, and upload of HR Colleague data into other Informa associated platforms & systems, that are relied upon daily. A good understanding of excel is essential for this role and you will learn additional skills through your apprenticeship.

Informa takes the security and privacy of company, colleague and customer data seriously. With responsibility for using employee data, much of which is confidential, data accuracy, security and privacy are key responsibilities in this role.

Continuous improvement is important in this team; challenging the way we do things to look for ways to work more efficiently. Our aim is to standardise, simplify & automate processes to deliver a high quality, valued service.

Key Responsibilities

The Apprentice is expected to assume the following key responsibilities plus any other reasonable duties as required:

• Maintain the E-days absence platform including the ticket resolution process and supporting any system enhancements required.
• Conduct regular data audits on the absence management system and reconciliations across HR systems and liaise with the relevant teams to ensure any data issues are addressed.
• Manage the day to day activity for the Absence Management email inbox to ensure requests are prioritised and dealt with promptly.
• Data entry and admin tasks utilising excel to maintain, refine, and deliver a high quality of data. Including insights into upload processes where applicable.
• Proven ability to effectively manage upload processes into associated platforms/systems whilst working to key business deadlines.
• Working with regional teams to ensure HRIS (SAP & Oracle) are updated, and their admin entry supports the requirements for the system uploads.
• An eye for detail within all admin entry to ensure any errors and inconsistencies you find are corrected at source. Utilising excel functions and formulas to support these processes.
• Engage with subject matter experts to continuously build upon your understanding, whilst working towards improvement of data quality, data entry, its usage, and upload processes.
• Willingness to identify and work through new opportunities, build upon your understanding of excel and usage to support admin tasks and data entry to the upload processes.

• An Apprenticeship is a learning opportunity. Apprentices will be required to complete the mandatory six hours of weekly off-the-job training and all tasks associated with obtaining the Apprenticeship qualification. Our Apprentice opportunities are open for candidates who do not currently hold and who are not currently studying for a degree level qualification.
• GCSE Equivalent Grade C/4 and above in English & Maths
• Have lived in the UK/EEA continuously for the last 3 years
• Highly organised, attention to detail, and the ability to maintain these whilst working to deadlines.
• Strong understanding of excel and the use of formulas.
• Tech savvy and willing to adopt and embrace new technologies
• Detail-oriented, excellent written and verbal skills, extremely organized  
• You are adaptable to change and a fast-paced environment
• You are ambitious, influential and pay close attention to detail
• Positive can-do attitude. You relish a challenge and are confident finding solutions to problems

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost) anywhere for up to four weeks a year
• Personal benefits: a range to choose from, plus company funded private medical cover
• ShareMatch scheme: allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support: EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Awards: Recognition for great work, with global awards and kudos programmes
• Global collaboration: As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here .