Materials Controller

2 weeks ago


Milton Keynes Buckinghamshire, United Kingdom ECS Automotive | Setting the Standard Full time €29,000

Warranty Material Digital Inspector [Volkswagen Group] [12-month FTC]
ECS Automotive are looking for a Warranty Material Digital Inspector based in the Milton Keynes area, to work on behalf of Volkswagen Group, facilitating the warranty services to their retailer network.

This is an exciting opportunity to join a team of highly experienced professionals and work with prestigious brands to contribute to their relentless pursuit of quality and performance.

This role is initially a 12-month fixed-term contract with the possibility of further extension or a move into full-time employment.

Inspection of parts to:
The role of parts checks will be by digital review.
Confirm adherence with published policies

The role might develop to include desktop evaluation of warranty claims for:
Financial and technical accuracy
Repair quality
Adherence to published policies

Monitor and report claiming behaviours to identify developing trends and hobbies
Engage with dealer network through all available communication methods so that queries and problems are resolved quickly
Support Authorised Repairers to adopt optimal behaviours when presenting Parts Checking Media and Warranty Claims
Accurate updating of records and databases
Utilise all available contact methods to support network stakeholders with client processes.

Knowledge of policies and procedures linked to warranty and campaign repairs. Computer literacy (Microsoft Office and web-based products).
Ability to work without supervision, both part of a team and independently when required.
Automotive warranty specific experience at Dealer/Manufacturer level.
Previous automotive mechanical repairer experience.
ECS is a leading provider of retailer network solutions to global automotive brands. Working with automotive manufacturers and brands we are “Setting the Standard” in providing effective and sustainable business solutions and services to support management teams on a global basis.

Our goal is to be the global partner of choice for helping companies operate efficiently whilst; protecting their brand and increasing the revenue of their dealer networks; Office-based role (Milton Keynes) with possible hybrid working options.
~£on successful completion of probation period.
~ Enhanced salary-sacrifice pension scheme.
~20 days holiday, plus Bank Holidays.
~ Free access to professional and personal development courses.
~ Free eye tests and glasses scheme.
~ Free tea/coffee/water station.
~ The chance to join a fast-growing organisation with training and possible future opportunities beyond the FTC period.
~ 08:00 – 17:00, Monday to Thursday;



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