Technical Support Specialist
2 weeks ago
Greetings
We are Hiring Technical SME (Outbound Dialer Upgrade)
Permanent / 1 Year Fixed Term
London, UK – Look for applicants who are from neighboring area, As at the moment we are not considering applicants who will relocate
3 Days Mandatory Work from Office.
GBP 70-80K PA (May go a little higher)
Jan 2nd Week.
At the moment we can only consider applicants who does not require any visa sponsorship.
Project Description:
The objective of the project is to keep the data on premise at client but host the Outbound Dialer function on cloud.
Outcome:
Upgrading Outbound Dialer- Manage the collections and agents daily call scheduling and performance monitoring HK, HASE, UK, MX( >1.1m per month).
Skills:
- Experience on Alvaria CX products.
- Knowledge on Cloud Contact Center infrastructure.
IT Ops. support Knowledge on contact center in Banking industry.
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