BMC Remedy Consultant

4 weeks ago

Cardiff, United Kingdom Stable Full time €70,000

The Role: BMC Remedy Consultant Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Salary: circa £70K with Car allowance , Bonus and extensive Blue Chip Benefits Location: Remote (with ability to travel to client site) The Opportunity: Due to ongoing expansion we have a rare opportunity for BMC Remedy Consultants a Market leading consultancy The Role: Configuring all Remedy Service Level Management scenarios Developing Service Catalogue improvements within a Digital Workplace Configuring Remedy workflows to support process improvements. Remedy development and administration Remedy API integration Configuring SLAs within Remedy The Person:

  • Comfortable in configuring Remedy Incident, Change, Problem, Config, Service Level Management, Request Fulfilment and Knowledge workflows
  • Experience in translating high level process requirements into detailed process implementations within Remedy
  • Experience in implementation, installation, configuration and maintenance of Development, Test and Production environments
  • Ability to apply product fixes, hot fixes, patches, and configuration changes to support the business processes
  • Strong requirements gathering and presentation skills
  • Demonstrated and through understanding of ITIL Good practices for Service Asset and Configuration Management
MUST be SC cleared or be eligible for clearance

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