Customer Service Coordinator
3 weeks ago
We are looking to recruit a full time Customer Services administrator for a busy maintenance company based in Thatcham, Berkshire.
You will be based full time at their head office but some travel to customer sites and client meetings may be required in the future, so you will have to be a car owner / driver.
Job hours are 8.30am to 5.00pm Monday to Friday with one hour lunch break.
You will be reporting to their Customer Services Manager and National operations Manager.
The role will involve taking incoming calls, logging details and prioritising work schedules.
Raising job cards and booking in, taking calls from outside service Technicians and updating job information.
You will be assisting to manage our team of 6-8 Service maintenance and Repair tradesmen.
Possibly taking responsibility for a portfolio of customers in the future.
Dealing with customer enquiries and their service maintenance and repair work. .
Updating customers and agents with the progress of jobs.
Maintaining their database.
You will also be assisting with general office duties as required such as filing, Technicians worksheets etc.
Skills required :
Experienced in handling telephone calls and dealing with customers, suppliers, external contractors and engineers / technicians.
An organised approach to prioritising work and technicians and for remembering and recording details of jobs/conversations etc. on our database.
Computer literate (database, Word, Excel, e mail)
Numerate.
Good knowledge of the local area would be an advantage.
Experience of working in a role were you have been managing, planning, scheduling engineers or contractors or tradesman would be an advantage.
Remuneration/benefits :
Salary commensurate with experience.
Starting holiday allowance is 23 days plus bank holidays.
On site car parking. Car ownership is essential.
Please send your CV via the link or call Phil directly on the number below to discuss the role and the company in more detail.
#J-18808-Ljbffr-
Customer Service Coordinator
1 day ago
Reading, Berkshire, United Kingdom Focus Resourcing Full timeAn excellent opportunity has arisen to work for our established client in Theale as a Customer Service Coordinator. Working hours are Monday - Friday, 8AM - 4PM, 9AM - 5PM or 10AM - 6PM. Please note, this is a 12-month fixed-term contract Purely office based As the Customer Service Coordinator, you will be responsible for: Answering telephone calls...
-
Customer Service Coordinator
4 weeks ago
Thatcham, United Kingdom Adept Services Ltd Full timeWe are looking to recruit a full time Customer Services administrator for a busy maintenance company based in Thatcham, Berkshire. You will be based full time at their head office but some travel to customer sites and client meetings may be required in the future, so you will have to be a car owner / driver. Job hours are 8.30am to 5.00pm Monday to Friday...
-
Customer Service Coordinator
1 day ago
Reading, Berkshire, United Kingdom Focus Resourcing Full timeAn excellent opportunity has arisen to work for our established client in Theale as a Customer Service Coordinator. Working hours are Monday - Friday, 8AM - 4PM, 9AM - 5PM or 10AM - 6PM. Please note, this is a 12-month fixed-term contract Purely office based As the Customer Service Coordinator, you will be responsible for: Answering...
-
Maintenance Service Coordinator
4 weeks ago
Thatcham, United Kingdom Adept Services Ltd Full timeWe are looking to recruit a full time Maintenance Services Planner and Coordinator for a busy maintenance company based in Thatcham, Berkshire. You will be based full time at their head office but some travel to customer sites and client meetings may be required in the future, so you will have to be a car owner / driver. Job hours are 8.30am to 5.00pm...
-
Customer Service Specialist
4 days ago
Thatcham, Berkshire, United Kingdom Osteotec Full timeCome and join our dynamic, passionate and experience team at Osteotec. We are a medical device manufacturer and distributor, committed to providing exemplary customer service to our customers, supporting our commercial team in delivering successful patient outcomes. Brief Role Description: To serve customers by providing product and service information...
-
Customer Service Specialist
5 days ago
Thatcham, Berkshire, United Kingdom Osteotec Full timeCome and join our dynamic, passionate and experience team at Osteotec. We are a medical device manufacturer and distributor, committed to providing exemplary customer service to our customers, supporting our commercial team in delivering successful patient outcomes. Brief Role Description: To serve customers by providing product and service information...
-
Customer Service Coordinator
2 weeks ago
Slough, Berkshire, United Kingdom QA Limited Full timeCustomer Service Coordinator Slough - Hybrid/Remote (2-3 days in office) Competitive Salary + Benefits Are you a customer services professional with great communication and administrative skills? Do you thrive in a busy and fast-paced environment? Then this role could be great for you! We’re QA – a UK leading training organisation providing high...
-
Service Coordinator
4 days ago
Thatcham, United Kingdom Prior's Court Full timeTo assist in the coordination of the Estates Department, providing the team with financial support, ordering/stock control and general administration duties as well as providing a point of contact for incoming enquiries from internal colleagues, external visitors, and contractors. **About Prior's Court** Prior's Court was set up by Founding Patron Dame...
-
Coordinator - Property Services (Part Time)
3 days ago
Thatcham, United Kingdom Sovereign Housing Full time**Are you well organised and enjoy providing an excellent service to customers and colleagues? Do you enjoy working in a busy and varied role?** We are currently looking for a** Coordinator **to join our fast paced operations support Team in **Greenham **on a **Part Time (12 month) Fixed Term Basis.** **The working hours will be 30 hours per week and we...
-
Customer Service Administrator
3 days ago
Thatcham, United Kingdom Codelocks International Ltd Full timeCustomer Service Administrator Salary c£24,500 Codelocks International Ltd, Greenham Business Park, Newbury RG19 6HW Codelocks is a leading innovator and supplier of standalone access control, with our global HQ in Newbury, offices in The Netherlands, California, and Sydney. We design and distribute a wide portfolio of innovative, standalone keyless...
-
Customer Service Specialist
4 days ago
Thatcham, United Kingdom Osteotec Full timeCome and join our dynamic, passionate and experience team at Osteotec.We are a medical device manufacturer and distributor, committed to providing exemplary customer service to our customers, supporting our commercial team in delivering successful patient outcomes.Brief Role Description:To serve customers by providing product and service information and...
-
Office Coordinator
4 weeks ago
Thatcham, United Kingdom Adept Services Ltd Full timeWe are looking to recruit a full time Customer Services coordinator for a busy maintenance company based in Thatcham, Berkshire. You will be based full time at their head office but some travel to customer sites and client meetings may be required in the future, so you will have to be a car owner / driver. Job hours are 8.30am to 5.00pm Monday to Friday...
-
Customer Service Specialist
4 days ago
Thatcham, United Kingdom Osteotec Full timeCome and join our dynamic, passionate and experience team at Osteotec. Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.We are a medical device manufacturer and distributor, committed to providing exemplary customer service to our customers, supporting our commercial team in...
-
Customer Service Specialist
4 days ago
Thatcham, United Kingdom Osteotec Full timeJob DescriptionCome and join our dynamic, passionate and experience team at Osteotec. We are a medical device manufacturer and distributor, committed to providing exemplary customer service to our customers, supporting our commercial team in delivering successful patient outcomes.Brief Role Description: To serve customers by providing product and service...
-
Customer Service Specialist
3 days ago
Thatcham, United Kingdom Osteotec Full timeCome and join our dynamic, passionate and experience team at Osteotec. We are a medical device manufacturer and distributor, committed to providing exemplary customer service to our customers, supporting our commercial team in delivering successful patient outcomes.Brief Role Description: To serve customers by providing product and service information and...
-
Customer Service Specialist
4 days ago
Thatcham, United Kingdom Osteotec Full timeCome and join our dynamic, passionate and experience team at Osteotec. We are a medical device manufacturer and distributor, committed to providing exemplary customer service to our customers, supporting our commercial team in delivering successful patient outcomes.Brief Role Description: To serve customers by providing product and service information and...
-
Customer Service Specialist
4 days ago
Thatcham, United Kingdom Osteotec Full timeCome and join our dynamic, passionate and experience team at Osteotec. We are a medical device manufacturer and distributor, committed to providing exemplary customer service to our customers, supporting our commercial team in delivering successful patient outcomes. Brief Role Description: To serve customers by providing product and service information and...
-
Customer Service Specialist
5 days ago
Thatcham, United Kingdom Osteotec Full timeCome and join our dynamic, passionate and experience team at Osteotec. We are a medical device manufacturer and distributor, committed to providing exemplary customer service to our customers, supporting our commercial team in delivering successful patient outcomes.Brief Role Description: To serve customers by providing product and service information and...
-
Customer Service Specialist
4 days ago
Thatcham, United Kingdom Osteotec Full timeCome and join our dynamic, passionate and experience team at Osteotec. We are a medical device manufacturer and distributor, committed to providing exemplary customer service to our customers, supporting our commercial team in delivering successful patient outcomes.Brief Role Description: To serve customers by providing product and service information and...
-
Service Customer Controller
2 weeks ago
Thatcham, United Kingdom Stacatruc Full timeService Customer Controller Thatcham, BerkshireStacatruc (View profile) PermanentDo you have lots of patience?...Are you good at putting customers first? Great! Then we need you! We are recruiting for a "Customer Service Controller" to join our Exciting Team based at our head office in Thatcham. We would love your help in delivering care & support within our...