IT Support and Service Desk Operator

2 weeks ago


Cheltenham Gloucestershire, United Kingdom SourceCo Tech Recruitment Full time €35,000

Service Desk Analyst

📍 Cheltenham 5 days a week onsite
💼 up to £35k + bonus

Imagine a world where work/life balance is prioritised, benefits packages are taken seriously, and personal and professional development is encouraged. I’m working with an expanding financial consulting business that have supported deals worth £320 million this year already, looking at expanding their IT Team and ideally seeking a support engineer to join their service desk

This would be an internal position where every day will be different, you’ll be joining a friendly IT and infrastructure team supporting a user base approaching 600+ as part of a support team of 4 working in a 50/50 mix in support/projects on a range of tasks across 1st, 2nd and some exposure to 3rd line including onboarding new users, deploying new infrastructure, supporting the business applications and device management. You’ll be working with O365, active directory, Citrix, Windows Server, intune, power platform etc. I can’t guarantee you be entirely retiring the phrase “have you tried switching it off and on again” completely though.

To excel in this role, you'll need at least 2 years of IT experience with a good understanding of Windows, Microsoft 365, and Active Directory. A general understanding of networking (LAN, WAN, DHCP, DNS) is also important.

Bonus points for any experience with:

* Windows Server 2019 or above.

* Citrix Virtual Apps and Desktops.

* Microsoft Intune administration.

* ITIL foundation certification.

*



  • Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full time

    We have an amazing opportunity for a Service Desk Analyst to join our team within Vistry Services, at our Cheltenham office. As our Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge and capability. Any issues that cannot be resolved should be escalated to the...


  • Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full time

    In a Nutshell… We have an amazing opportunity for a Service Desk Analyst to join our team within Vistry Services, at our Cheltenham office. As our Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge and capability. Any issues that cannot be resolved should be...


  • Tewkesbury, Gloucestershire, United Kingdom Amiosec Full time

    About us Amiosec is an exciting and growing UK technology company. We work in partnership with UK government customers and commercial providers to deliver research, technology, products and services in the secure communications sector. We provide a stimulating working environment, with opportunities to be involved in a variety of projects and services...


  • Cheltenham, Gloucestershire, United Kingdom Langham Recruitment Full time

    Service Desk / Systems Support Analyst | Hybrid from Cheltenham | £34,000 + bonusWe are seeking a skilled Systems Support Analyst to join our client's team in Cheltenham. As a Service Desk / Support Analyst, you will provide technical assistance to internal and external users of the company's diverse suite of business-focused applications, including ERP and...


  • Cheltenham, Gloucestershire, United Kingdom Langham Recruitment Full time

    Service Desk / Systems Support Analyst | Hybrid from Cheltenham | £34,000 + bonusWe are seeking a skilled Systems Support Analyst to join our client's team in Cheltenham. As a Service Desk / Support Analyst, you will provide technical assistance to internal and external users of the company's diverse suite of business-focused applications, including ERP and...


  • Cheltenham, Gloucestershire, United Kingdom Langham Recruitment Full time

    Service Desk / Systems Support AnalystWe are seeking a skilled Service Desk / Systems Support Analyst to join our team in Cheltenham. As a key member of our IT department, you will provide top-notch support to internal and external users of our business-focused applications, ERP / CRM systems.Key Responsibilities:Manage support calls and tickets from our IT...


  • Cheltenham, Gloucestershire, United Kingdom Langham Recruitment Full time

    Service Desk / Systems Support AnalystWe are seeking a skilled Service Desk / Systems Support Analyst to join our team in Cheltenham. As a key member of our IT department, you will provide top-notch support to internal and external users of our business-focused applications, ERP / CRM systems.Key Responsibilities:Manage support calls and tickets from our IT...


  • Cheltenham, Gloucestershire, United Kingdom Langham Recruitment Full time

    Job OverviewWe are seeking a skilled Service Desk Support Specialist to join our team at Langham Recruitment. As a key member of our support team, you will be responsible for providing top-notch support to our internal and external customers.Key Responsibilities:Manage support calls and tickets from our IT Service DeskProvide internal and external customers...


  • Cheltenham, Gloucestershire, United Kingdom Langham Recruitment Full time

    Job OverviewWe are seeking a skilled Service Desk Support Specialist to join our team at Langham Recruitment. As a key member of our support team, you will be responsible for providing top-notch support to our internal and external customers.Key Responsibilities:Manage support calls and tickets from our IT Service DeskProvide internal and external customers...


  • Cheltenham, Gloucestershire, United Kingdom Langham Recruitment Full time

    Job OverviewWe are seeking a skilled Service Desk Support Specialist to join our team at Langham Recruitment. As a key member of our support team, you will be responsible for providing top-notch support to our internal and external customers.Key Responsibilities:Manage support calls and tickets from our IT Service DeskProvide internal and external customers...


  • Cheltenham, Gloucestershire, United Kingdom Langham Recruitment Full time

    Job OverviewWe are seeking a skilled Service Desk Support Specialist to join our team at Langham Recruitment. As a key member of our support team, you will be responsible for providing top-notch support to our internal and external customers.Key Responsibilities:Manage support calls and tickets from our IT Service DeskProvide internal and external customers...


  • Cheltenham, Gloucestershire, United Kingdom Langham Recruitment Full time

    Job OverviewWe are seeking a skilled Service Desk Support Specialist to join our team at Langham Recruitment. As a key member of our support team, you will be responsible for providing top-notch support to our internal and external customers.Key Responsibilities:Manage support calls and tickets from our IT Service DeskProvide internal and external customers...


  • Cheltenham, Gloucestershire, United Kingdom Langham Recruitment Full time

    Job OverviewWe are seeking a skilled Service Desk Support Specialist to join our team at Langham Recruitment. As a key member of our support team, you will be responsible for providing top-notch support to our internal and external customers.Key Responsibilities:Manage support calls and tickets from our IT Service DeskProvide internal and external customers...


  • Cheltenham, Gloucestershire, United Kingdom Randstad Technologies Full time

    Job Title: Service Desk AnalystLocation: CheltenhamSalary: £32,500 plus car allowance and benefitsJob Summary:We are seeking a skilled Service Desk Analyst to join our team at Randstad Technologies. As a Service Desk Analyst, you will be responsible for providing exceptional customer service by resolving incidents on the first call using 1st and 2nd line...


  • Cheltenham, Gloucestershire, United Kingdom Randstad Technologies Full time

    Job Title: Service Desk AnalystLocation: CheltenhamSalary: £32,500 plus car allowance and benefitsJob Summary:We are seeking a skilled Service Desk Analyst to join our team at Randstad Technologies. As a Service Desk Analyst, you will be responsible for providing exceptional customer service by resolving incidents on the first call using 1st and 2nd line...

  • Service Desk Analyst

    2 weeks ago


    Cheltenham, Gloucestershire, United Kingdom SourceCo Tech Recruitment Full time €35,000

    Service Desk Analyst Location: Cheltenham 5 days a week onsite up to £35k + bonus Are you tired of the MSP whirlwind, continually asking users at various companies if they have tried switching it off and on again? Imagine a world where work/life balance is prioritised, benefits packages are taken seriously, and personal and professional development is...


  • Cheltenham, Gloucestershire, United Kingdom SourceCo Tech Recruitment Full time €35,000

    Service Desk Analyst Location: Cheltenham 5 days a week onsite up to £35k + bonus Are you tired of the MSP whirlwind, continually asking users at various companies if they have tried switching it off and on again? Imagine a world where work/life balance is prioritised, benefits packages are taken seriously, and personal and professional development is...


  • Cheltenham, Gloucestershire, United Kingdom Randstad CPE Full time

    Service Desk Analyst OpportunityWe are seeking a skilled Service Desk Analyst to join our team at Randstad CPE. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to and resolve technical issues in a timely and professional mannerProvide technical...


  • Cheltenham, Gloucestershire, United Kingdom Randstad CPE Full time

    Service Desk Analyst OpportunityWe are seeking a skilled Service Desk Analyst to join our team at Randstad CPE. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to and resolve technical issues in a timely and professional mannerProvide technical...


  • Cheltenham, Gloucestershire, United Kingdom Reed Full time

    Service Desk AnalystReed Technology is seeking a skilled Service Desk Analyst to join their team in Cheltenham. As a key member of the professional services organisation, you will be responsible for providing technical support to employees across three sites.Key Responsibilities:Provide 1st and 2nd line technical support via phone, email, and in-person...