Service Desk Support Specialist
3 weeks ago
We are seeking a skilled Service Desk Analyst to join our team at Randstad CPE. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:
- Respond to and resolve technical issues in a timely and professional manner
- Provide technical support and guidance to clients via phone, email, and chat
- Collaborate with internal teams to resolve complex technical issues
- Document and track technical issues and resolutions
Requirements:
- Excellent communication and interpersonal skills
- Strong technical skills and knowledge of IT systems and software
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High school diploma or equivalent required
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
Location: Cheltenham
Contract: Permanent, Full Time
With Hybrid Working Available
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